In this article, we’ll go through everything you need to know about chatbots. We’ll explain what a chatbot is, how it works, and why you need one. We’ll also go through information like: By the end of the article, you’ll know exactly what a chatbot is and how to get started using one. Let’s dive right in.

In this article, we’ll compare Zendesk with Freshdesk to find out which is the right customer support tool for you. We’ll compare these tools based on: By the end of the article, you’ll not only know all of the main differences between Zendesk and Freshdesk, but you’ll know which is the right tool for you. Let’s get started.