Teams | Collaboration | Customer Service | Project Management

June 2024

How Residential Proxies Tools Revolutionize Online Technology

IP masking plays a crucial role in modern technology. It acts as an intermediary between a user's device and the Internet, allowing users to browse the web anonymously and securely. This article aims to provide a comprehensive overview of residential IP proxies and their importance in various tech sectors. We will explore their functionality, benefits, and applications across different industries. Residential proxies are IP addresses that Internet Service Providers (ISPs) assign to homeowners.

Listen, engage and educate; no matter how long it takes

Last week we highlighted a deeply concerning development in the EU’s proposed regulation to combat child sexual abuse (aka Chat Control). The Belgian Presidency of the Council had put forward a proposal which, if agreed on, would take us closer to a world of constant scanning and surveillance. Thankfully, at the last minute, the vote on Chat Control was removed from the agenda as seemingly the council was not able to agree on a position.

5 Communication Matrix Templates

As workplaces have become more diverse and remote, keeping everyone informed has become challenging. But don’t worry there’s a helpful tool called a communication matrix that can make this task easier. Whether you work in corporate communications or manage projects, this tool improves how information is shared. It helps with quick decision-making and ensures messages reach the right people.

Centaurs, cyborgs & clones: 3 ways organizations are using artificial intelligence

The way we collaborate is going through a massive transformation. Already, there are many ways teams can use artificial intelligence to work together more effectively; as we move further into the future, it seems all but inevitable that the technology will have an even more profound impact on collaboration. While the emergence of AI-powered collaboration capabilities is no doubt exciting, organizations need to figure out how to balance innovative functionality with data sovereignty and security.

How to use lists in Slack to collect and triage requests

When you receive a request in Slack and have to manage it in another tool, tracking the task can feel tedious and information can go missing. With Slack lists, you can simplify the collection process, quickly triage submissions, and discuss requests where everyone who needs to see them can — right in Slack!

How to use lists in Slack to plan team priorities

As you start planning for the next quarter, you might find that your team’s ideas and goals are scattered across channels, docs, and spreadsheets. With Slack lists, you can create a straightforward catalog of planned work, improve visibility across teams, and discuss priorities where you’re already working – in Slack! LEARN MORE: hhttps://slack.com/help/articles/27660660362131-Slack-lists--Plan-work-for-the-next-quarter.

Rocket.Chat included in the Secure Communications Solutions Landscape, Q2 2024 by Forrester

In a rapidly changing digital landscape where secure communication is critical, organizations constantly seek robust solutions to protect their sensitive data and ensure seamless collaboration. While cloud enterprise collaboration solutions provide convenience and a wide range of features for effective collaboration, they do not always provide sufficient controls. There is also a growing awareness of the risks posed by consumer-grade apps used for work-related communication.

EU's Chat Control puts security and privacy at risk

Since it was first proposed, the EU’s Regulation to prevent and combat child sexual abuse (aka Chat Control) has gained the attention of security experts, academics, civil society, and the private sector for all the wrong reasons. Early versions of the Commission's proposal included requirements for media scanning and effectively entail the mass surveillance of Europeans.

7 Best Communication Apps for Retail Business

In the retail industry, seamless communication is the key to staying ahead of the competition and delivering exceptional customer service. That’s why communication apps in this industry are like lifesavers. If a retail business operates in different locations worldwide, employee communication apps transform how your team connects, collaborates, and conquers challenges.

8 inspiring civic engagement examples to strengthen communities

Civic engagement is the act of participating in the civil and political processes of a society with the aim of improving it. Such participation is important in a democracy as it results in improved governance and policies. Besides, it assists in uniting the people in the community and creates a culture of support within the society. When people engage themselves in civic engagement activities, policies become more informed and inclusive, and social cohesion is enhanced.

The User Survey plugin: A new way for customers to gain valuable insights from end users

At Mattermost, we’re laser-focused on ensuring our customers get the most out of their Mattermost deployment investment. To do that, they need insight into how their user base is using the platform and what’s working best for them. Right now, getting insights about their user base’s experience is not easy. To get the data they need, some customers have leveraged external survey solutions, but others in air-gapped environments don’t have that option at all.

Product Roundup: What's new in Rocket.Chat 6.9

We are committed to ensuring our customers’ voices are heard. With every new version, we are actively seeking ways to enhance Rocket.Chat as an effective platform for communication, collaboration, and business goals achievement. If you've been with us since the start of the year, you'll notice we've introduced a new version practically every month, illustrating our unwavering commitment to constant improvement.

How to Improve Remote Team Collaboration with Communication Tools

In the era of remote work, fostering seamless collaboration within distributed teams has become both a necessity and a challenge. Communication tools are at the forefront of enabling this shift, bridging geographical gaps and ensuring that team members remain connected, productive, and engaged.