The Best CRM Use Cases Beyond Sales Management
A CRM system contains plenty of information about the company's clients. You can check customers' profiles and the history of their interactions with your firm. You can analyze whether and how you meet their demands and what you can do to do it better next time. This will increase the loyalty of your audience and boost your revenue. In a CRM, business owners and managers can discover exhaustive data about sales conversions, proposals, meetings and so on.