Audio and video features, plus a few simple ways to bring more customers, partners and tools into your digital HQ.

Workplace communication isn’t something that companies master by default. In fact, it’s much easier to get it wrong than getting it right. Luckily, organizations realize in more significant numbers than ever that their workplace communication can cause larger issues. These could be built up stress, losses in productivity, and a lack of trust among coworkers.

OK Skype, you’ve been with us for years. No matter how old you are, you’ve probably heard of Skype. For many of us, it was the first app we would open every morning when we got to work. But as you know, no app is used forever. It seems like it’s finally time for Skype to be replaced with something else – something more reliable, robust and easier to use. Or is it?

Employee productivity, according to WhatIs.com, is “an evaluation of an employee’s or group of employees’ efficiencies.” Employee productivity, in short, assesses how much useful work an employee performs for an organization over a given time. If a company wants to prosper, it needs people that are highly productive. We’ll give you 13 intriguing and useful employee productivity stats that are applicable today.

I recall seeing on the news people in the United States, the United Kingdom, and other countries rushing into supermarkets and grabbing electronic products and other items; for a brief moment, I mistook them for vandals robbing the market, but later I was shocked to learn on the news that it was Black Friday, and the announced discounts had caused people to rush for the deals.

We’re excited to announce the launch of Rocket.Chat’s WhatsApp Business app, built to help businesses provide efficient customer service and seize new opportunities through the go-to messaging app for 2 billion users worldwide.

Communication, communication, communication: so much of our lives revolve around it. It’s no different in the business world. Organizations need to effectively communicate with their customers and partners to excel at what they do. But first, business communication within the company needs to be efficient to increase employees’ productivity and engagement. With hybrid work models being implemented across the board, the way we communicate at work has also changed.

Effective collaboration in the workplace is something that all employers strive for. Not only is it a great way to make employees feel more connected to their organizations, but it is also a powerful tool to increase the overall quality of end-products and services. However, many organizations still haven’t unlocked the full power of team collaboration. And this is no wonder since effective collaboration calls for thoughtful leadership, good communication, and other important factors.

How Salesforce harnesses the power of Slack and MuleSoft Composer to uncover deal details, recoup productive time and boost win rates.

We’re proud to say that we use Mattermost to build Mattermost. Along that journey, we’ve encountered common challenges that many developers face, and designed solutions and workflows to help us optimize our productivity. Here are some examples.