Financial services are an industry in transition. Digitization touches almost every aspect of business, and the impact of digital technologies will only increase in the upcoming years. With changes in technology, the very core of finance - like transactions and related processes - is changing. This impacts other areas of business, too. Customers are expecting better digital services, meaning that the way teams collaborate also needs to transform and digitize.

As a product manager, have you ever had to say no to improving your app’s notifications because of how complex the project seemed? If yes, you’re not alone. At Courier, we frequently see product teams deciding not to work on notifications. And PMs aren’t making that decision because a good notification experience is not important for their SaaS product or service — quite the opposite.

Undoubtedly, there is exponential growth in the software-as-a-service (SaaS) industry. This prolific growth has been accelerated by the global pandemic in the last two years. According to a Gartner report, the SaaS industry has grown its revenue from $120.69 billion to $171.92 billion in just two years. This translates to a 40% growth recorded between 2020 and 2022.

“It is the long history of humankind that those who learned to collaborate and improvise most effectively have prevailed.” – Charles Darwin; English Naturalist. Emerging economies and the power of the internet are unlocking numerous investment opportunities for entrepreneurs. They can learn about international market conditions and draft a business expansion plan accordingly. However, commencing a business and growing it overseas are two discrete things.

Building a creative, memorable brand may be more important than filing corporate paperwork and leasing office space. Without a highly recognizable identity that includes a narrative, an eye-catching logo, and a secure place in the culture, a business’s life expectancy may be shorter than people anticipate.

Collaboration is the staple of modern workplaces. Teams used to communicate with e-mails, but the hassle of finding and keeping track of information made them move to chat-based apps. Team chat apps made it possible to connect the whole team in a single place. But, collaboration doesn't stop with the team members; it extends to clients, tools, and bots, which are required by teams to work effectively and stay on track with goals.

Since remote work has become the new normal, companies have been on the hunt for the best tools to make operations more efficient. As a result, tracking the progress of different projects becomes even more critical while working remotely. Unfortunately, it’s not possible to personally keep track of what your team is working on every second of the day. One quick Google search, and you’ll learn that Asana and Jira are at the top of every list of project management tools available in the market.

T-Mobile, Expedia Group, Xero and Slalom are saving time, finding efficiencies and strengthening relationships with huddles.

Introducing a surface that boosts team productivity by turbocharging Slack and Salesforce Customer 360’s value.

In a digital-first world, organizations use a wide range of secure communication channels such as chat, email, phone, and video calls. In an enterprise, team members share sensitive information internally and with clients. Is your communication platform reliable at all times, with zero vulnerabilities? Your enterprise and customer data may be compromised if your platform doesn't guarantee these features. So, how does security for communication work on an enterprise level?