We all know that micromanagement is bad for productivity. But could your use of monitoring software accidentally lead you in this direction? And how do you prevent this from happening? Let’s find out!
Do you dream of employees’ time in the office being 100% productive? Here’s why turning this dream into reality can actually turn out to be a nightmare.
Virtual Assistants have become a game-changer in today's digital workspace. Learn about the best websites to hire VAs, understand their specialties, and how their use can be a cost-effective solution for your business needs. Find out how remote desktop monitoring software like Insightful can help!
This comprehensive guide explores 15 vital inbound call center metrics that can be leveraged to enhance performance, productivity, and customer satisfaction. From Average Wait Time (AWT) to Agent Attrition Rate, each metric is explained in detail with practical suggestions on how to use them to improve call center operations. Plus, find out how Insightful's employee screen monitoring software can revolutionize your call center performance.
Can you Evaluate the Peak Productive Hours at your Workplace? I’m sure the answer is certainly ‘No’! These days optimizing productivity has become more important than ever. However, not all working hours are equally productive for everyone. The traditional 9-5 schedule, while widely adopted, may not be the most effective way to harness the full potential of your workforce.
How can you make sure your team's time management skills are on point? What happens when they aren't? Today we're exploring how work tracker can help your team achieve their full potential on every project.
Does computer monitoring software need to affect your company's culture in a bad way? Is there a possibility that it could complement it? Today, we're exploring the affect monitoring can have on your business. We know this, because we've seen how Insightful works with our culture, as well as with our clients'.
Believe it or not, ethics and employee monitoring go hand in hand. It is a highly debated topic among employers and employees alike. In this article, we're exploring all aspects of ethics in employee monitoring.
Regular and proper employee evaluations are the building blocks of progress, employee motivation and productivity, but are you doing it right? Find out what makes a good feedback and how to make evaluations more objective, accurate and personalized with the help of employee monitoring software.
Flexible working hours are becoming ever more popular. Will the benefits of flexible schedules and the use of time tracking software to make it work perfectly spell the demise of traditional 9-to-5 office jobs?
