Investing in your workforce can be one of the most significant drivers of business success. However, many companies overlook the importance of employee development and fail to realize its potential impact on the bottom line. According to a study by the Society for Human Resource Management, 75% of employees cite a lack of career advancement opportunities as a reason for leaving their current job.

Four common challenges with outsourcing and their solutions.

Investing in your workforce can be one of the most significant drivers of business success. However, many companies overlook the importance of employee development and fail to realize its potential impact on the bottom line. According to a study by the Society for Human Resource Management, 75% of employees cite a lack of career advancement opportunities as a reason for leaving their current job.

Four work trend predictions for 2023 and beyond.

We all know that productivity is a key issue for BPOs of all types. We also know that BPOs have had to deal with more productivity related-issues in recent years due to the move to remote and hybrid working. However, BPOs that are still based primarily in a physical office also face many challenges around efficiency and employee engagement, particularly in this current tight job market.

The human brain is powerful. It outperforms even the most advanced computers in absorbing, filing, and connecting information. And it does all this while using less energy than a lightbulb. But there’s one function where the brain pales in comparison to computers: recall. Humans are not great at remembering. Details, events, names, faces—we’re even capable of forgetting what we’re doing while doing it!

A guide to the four types of outsourcing.

Building a successful business relies on employee engagement, but achieving it is not an easy task. Globally, just 20% of employees are engaged with their work. This begs the question, what went wrong? The "war for talent" concept is likely something you've heard before.

How to address remote work challenges with different tech tools.

According to teambuilding statistics, more companies are now paying attention to virtual team-building activities during lunch break. In fact, the numbers have soared by 2,500%. America takes the second spot when it comes to the number and variety of employee motivational games. This way, managers and team leaders try to establish an inextricable connection between team members and set people in the proper mood for efficient work.