Productivity is essential in business. Organizations are finding ways to improve employee productivity in the current world of competition. However, they must remember employees’ well-being and satisfaction in achieving success. Technology has made it easy for companies to improve employee productivity. Post-COVID-19, companies have switched to working from home, where employees can work from their remote locations, and therefore, employee productivity tracking has become more critical.

The word outsourcing originated in the 1970s when manufacturing corporations looking to improve efficiency began employing outside firms to manage non-essential procedures. In 1989, it was first recognized as a business strategy, and later, in the 1990s, it became a fundamental part of the business. One of the oldest yet popular mainstream business practices that allows companies to profit more from the global supply chain is outsourcing. Business process outsourcing (BPO) was booming then.

Are you searching for ways to attract clients to your virtual call center? You’re certainly not alone. Many businesses are shifting to virtual call centers to tap into their numerous benefits. However, attracting clients can pose a challenge without strategically approaching it. When securing clients for your virtual call center, you can implement several proven strategies to kickstart your business and ensure its success.

Technology is evolving, and it is transforming many industries around us. The BPO industry is no exception. As this sector is well-known for being extremely tech-savvy, the transition rate is noticeably high. We must recognize the upcoming challenges posed by tech development and digital transformation around the BPO Industries.

Explore the delicate balance between workplace surveillance and employee autonomy. Discover how employee tracking programs impact privacy, productivity, and trust.

Discover how to elevate your team's productivity by effectively balancing shallow and deep work. Unlock new levels of efficiency and focus with an employee monitoring system.

Collaboration is key for any successful team. However, with competing priorities and busy schedules, it can be hard for team members to align and work together effectively. That’s where “Ways of Working” meetings come in. These regular touchpoint meetings provide a structured way for teams to build stronger working relationships. So, how do “Ways of Working” meetings accomplish this?

Discover how Insightful's suite of remote work tools and employee monitoring solutions topped G2's Winter 2024 rankings, enhancing productivity and well-being in the digital workplace.

Maximize team potential with coaching, feedback culture, and leadership opportunities. Foster growth and operational efficiency through support and development, learning how to increase the productivity of your team by utilizing software monitoring.