Teams | Collaboration | Customer Service | Project Management

Rocket.Chat

6 key components of public safety communication

Public safety agencies' core purpose is to protect people's lives during emergencies and unanticipated crises. Therefore, they must have a robust public safety communication system to deliver timely information, promote immediate actions, and exchange mission-critical material and data. The system should also facilitate communication between emergency responders and provide updates to the general public.

What is in-app communication and how to excel at it

Did you know that the average smartphone user has around 80 apps installed on their device? Yet, users only use about 9 of these apps more frequently than the others. User engagement trends have undergone a significant shift in recent years, and in-app communication strategies are proving to help capture and retain users' attention. In-app chat refers to the messages, notifications, and prompts that users encounter while using an app, guiding them through various features, updates, and offers.

7 essential messaging SDK components

Real-time communication has taken the centerstage for business growth and user retention. In-app messaging applications empower businesses to engage with customers instantly. Without this, businesses become vulnerable to competition losing out on customer base and revenue potential. As per Business of Apps estimates, However, building a new chat app from scratch is complicated. It consumes considerable time, effort, and resources.

8 best chat SDK and APIs to build great messaging experiences

Nowadays, where instant satisfaction and real-time communication are necessary, companies and individuals are always looking for new and creative methods to interact with their audience. This is where Chat SDKs (software development kits) come into play. With these tools and resources, developers may easily design dynamic, connection-focused chat functionality in their applications.

Improving digital communication in healthcare in 2024

Did you know that over half of patients are willing to switch providers if their digital communication needs aren't met? As a result, many healthcare businesses are increasingly adapting customer experience team strategies to improve patient satisfaction. A key element of these innovations is the integration of digital patient communication platforms in healthcare. Recent years have seen a dramatic transition in the healthcare industry.

Securing mission-critical communications with a self-hosted, air-gapped collaboration suite

Defense industries deal with sensitive information that, if leaked, could compromise national security. So, the digital battlefield holds just as much importance as its physical counterpart. Therefore, safeguarding mission communications and thwarting cyber attacks is the perpetual objective. One way to ensure secure mission communication is through the use of a self-hosted, air-gapped environment.

10 top encrypted collaboration tools for secure digital workplaces

Did you know that as per recent estimates, 43% of cyber attacks are aimed at small businesses? As a matter of grave concern, only 14% of SMBs are geared up to counter such an attack that often severely impacts their brand position and prospects of growth. In this scenario, encrypted collaboration tools can help enterprises strive to safeguard their digital workspaces.

Securing mission-critical communications with a self-hosted, air-gapped collaboration suite

This webinar aims to introduce the ultimate toolkit for highly-regulated industries. Our panel of experts includes key representatives from Rocket.Chat, Bluescape, and Pexip, each providing a vast array of knowledge and experience in delivering secure communication platforms for the defense sector.

10 top in-app messaging best practices to engage users

In-app messaging can be an excellent channel to communicate with users, provide support, deliver updates, and sell your offerings. Appropriate usage of such messaging helps businesses secure customer trust and enhance user experience. So, with targeted elements and dynamic messages, businesses can leverage in-app messaging to drive user engagement and increase sales. In the blog post, let’s explore the in-app messaging best practices you must follow to leverage its fullest potential.