Teams | Collaboration | Customer Service | Project Management

Demo

Stay on top of Basecamp projects with big picture views

It's often helpful to have a big picture view into how everything is going across your account. Maybe you oversee a team and need a better understanding into how those projects or going. Or perhaps you're in charge of several projects happening all at the same time and need to get a handle on all the moving pieces. In this video, we share several ways you can get insight into how Basecamp projects are doing overall.

M-Files Overview

M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.

Time Doctor Demo Walkthrough

Actionable Insights to Improve Team Productivity & Performance Time Doctor is a Workforce Analytics platform purpose-built for remote and hybrid companies that give managers actionable insights to improve team productivity and performance. Get peace of mind knowing your teams are engaged and working productively Improve productivity & performance with real-time visibility across all your teams.

Optimize Remote Workforce Productivity

Managing a global team presents a unique set of challenges for international companies. The quest for efficiency, collaboration, and productivity across time zones is real—but it doesn't have to be a struggle. Introducing Workstatus, your ally in transforming remote workforce management from a daunting task into a streamlined, automated process. Workstatus isn't just another tool; it's a comprehensive solution designed to empower your remote operations. In this video, we delve into the features that make Workstatus stand out.

OneDesk - Project Milestones

Using milestones to mark checkpoints or points of time in your projects. OneDesk combines Help Desk, Project Management, & Professional Services Automation software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Comparing Time Champ with Flowace: What's the Difference? #timechamp #flowace

Check out Flowace and Time Champ, the top players in time tracking software in 2024. Features like automated timesheet management and employee monitoring are perfect for addressing potential issues. Compare their features, benefits, honest customer feedback, and pricing to find the best fit for your needs.

New in Basecamp: Share Card Tables with anyone in the world

Card Tables help visualize tasks in a workflow, like bug fixes or design requests. Simply add a card and track its progress toward completion. Now it's possible to take that same Card Table and share it with people outside of your account! Turn on a public link and anyone with the link can view it without logging into Basecamp.

Meet Odie - Your Personalized AI Assistant for Customer Support

OneDesk's generative AI assistant powered by GPT. The AI assistant can support your customers and assist your agents. The AI's knowledge is based on your own company's content including articles, canned responses, and previous agent replies. OneDesk combines Help Desk, Project Management & Professional Services Automation software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.