This educational webinar is intended for all Support users and will not only get you one step closer to attaining your TSU Master’s degree but will also help you be more effective with your TeamSupport solution and improve your customer relationships. In this webinar, we will be covering

• How to proactively deflect tickets using TeamSupport
• How to share knowledge base content via support and chat.
• Best Practices for how to save your support team time and energy throughout their day