Welcome back to our series where we interview influential CX Leaders. In this episode, we're speaking to Maranda Dziekonski about working with customers, changes in CS in the past 5 years, her advice to companies - and more!

• - Some background on Maranda - -

"I am a ground-up builder with a passion for setting up the right teams, systems, processes, and overall infrastructure to take both the team and the company to the next level.

I have over 20 years of experience both working in and building world-class operations and extensive experience building and scaling teams in early and mid-stage startups.

My specialties are in Customer Success (B2B, B2C, B2B2C), Customer Support (B2B, B2C), Tech Support, Contact Centers (Inbound/Outbound), Sales, and various other teams in operations. I have been honored as a Top 100 Customer Success Strategist in both 2017 & 2018, Top 25 Customer Success Influencer Judge in 2020, Top 25 Influencer for both 2021 and 2022, and sit on numerous boards."

• - Maranda's Links - -
• LinkedIn: https://www.linkedin.com/in/marandaanndziekonski/
• Twitter: @marandasays
• From There to Here Podcast: https://fromtheretohere.buzzsprout.com/
• - Check out our socials - -
• LinkedIn: https://www.linkedin.com/company/netomi/
• Twitter: https://twitter.com/netomi_official
• Facebook: https://www.facebook.com/officialnetomi
• Instagram: https://www.instagram.com/netomi_official/
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Maranda Dziekonski on CX | Working with Customers, Changes in Customer Success, Advice to Companies

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