Teams | Collaboration | Customer Service | Project Management

Interview

How Maarifa Solutions brings order to chaos with Zoho Projects

Maarifa Solutions, a human resource and payroll management company, has reaped tangible benefits after onboarding its teams into Zoho Projects. With a cost effective solution like Zoho Projects offering a wide range of features, Maarifa Solutions has been able to single out issues and offer systematic solutions, freeing up calendars to do things that matter.

Customer Story: How Zoho Projects opened new doors of opportunities for GPBL Penser Projet

When the grim days of the COVID pandemic loomed upon us, several businesses experienced trying times, and GPBL Penser Projet was no stranger to this. But in the strong hands of Zoho Projects, the organization was able to tread the path of uncertainty, with much certainty. Watch Claude Palmarini, President of GPBL Penser Projet as she discusses the various ways that Zoho Projects has lead the company to newer avenues of opportunities.

Smart restaurant solution Lunchbox reduced 50% of its manual efforts using Zoho Projects.

Lunchbox, a smart restaurant solution provider, is on a mission to transform every restaurant's workflow to the likes of an international food chain, emulating its efficiency and capabilities. Watch Shaun Markus Lee, ambitious founder of LunchBox as he talks about how Zoho Projects, along with numerous other suites of Zoho, helped his company weather the challenges that it was presented with.

Zendesk CEO Tom Eggemeier: "There's going to be a huge evolution over the next five years [with AI]"

😯 "I think there's going to be a huge evolution over the next five years." 💡 At the @axios #AI+ Summit, Zendesk CEO Tom Eggemeier acknowledged the challenges with building confidence in #ArtificialIntelligence but argued that those fears will soon be dispelled. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

The Future of Work | Scaling Enterprise Agility | Atlassian

Guest host Emily Sauter, Future of Work Enthusiast & Managing Director at Accenture, speaks with Dominic Price, Work Futurist at Atlassian. Recorded live at the Agile Australia Conference, their conversation covers insights about modern work that can apply equally in a fast-paced start-up or a 100-year-old financial institution. Listen in to find out whether you're at risk of "over collaborating," and even how Dominic uses some of his best tips about working together to be a better parent.

Business expert Dorie Clark weighs in on Zendesk's CX Trends 2023 report

Business leader @DorieClark says she would happily trade her business to a company that provides an excellent customer experience, and she's not alone. 🥳 70% of consumers spend more with companies that offer premium customer experiences, which is a huge opportunity for companies that "put a stake in the ground and do something different," as Clark says.

Vivantio and NG Bailey Case Study

🚀 See how the UK's leading engineering firm, NG Bailey, supercharged their service request process using Vivantio's unparalleled self-service capabilities. From facing challenges with inefficient service channels to witnessing "absolutely phenomenal" results, this journey sets a standard for customer success in the SaaS space!