OneDesk - Getting Started: Merging Items
OneDesk lets you merge and link tickets and tasks (items) for quick access and easier resolution.
OneDesk combines Help Desk & Project Management software into a single application.
OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
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