Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

How to Master Product Lifecycle Management in Miro

Most product teams manage their lifecycle across too many disconnected tools. In this video, we walk through three Miro templates that cover every stage from concept to launch: the Product Strategy Workshop for strategic alignment, Product Development Phases for tracking progress across discovery through deployment, and the PRD template for detailed requirements that keeps design, development, and marketing on the same page.

How to Build Custom Software for Team Collaboration: A Detailed Guide

As a company grows, off-the-shelf collaboration instruments often turn into a bottleneck. Employees need to juggle dozens of apps with limited integrations and high subscription budgets. Custom software for team collaboration helps you address both process and cost efficiency concerns. Below, we discuss the key aspects of building a custom collaboration platform: steps, technology selection, cost estimates, and a list of top development service providers.

Group Communication - Types, Examples, Apps, and Best Practices

Group communication is the process of exchanging information, ideas, and feedback among three or more people working toward a shared goal. It enables teams to collaborate, solve problems, make decisions, and stay aligned in workplaces, educational institutions, and remote environments. Whether communication happens through meetings, messaging apps, video calls, or face-to-face discussions, effective group communication improves teamwork, reduces misunderstandings, and increases productivity.

Intranet leadership: how executive vision and collaboration increase engagement

Your intranet can showcase beautiful branding and engaging content, but it still needs internal champions and partnerships to succeed. The organizations recognized by the 2026 Simpplr Employee Experience Excellence Awards demonstrate how executive visionaries, technical experts, and cross-functional collaboration create intranets that deliver results.

Project Manager: Who They Are, What They Do, and Why It Matters

A Project Manager is the professional responsible for planning, coordinating, and delivering a project on time, within budget, and according to the agreed scope. They oversee people, processes, timelines, and resources to ensure projects achieve their intended goals while minimizing risks and keeping stakeholders informed.

Claude Tag: Anthropic's Slack Takeover?

On June 23, 2026, Anthropic launched a product that should keep Slack’s leadership awake at night, and it launched it inside Slack itself. Claude Tag lets any employee mention @Claude in a Slack channel and hand it real work: watch threads, draft documents, fix code, chase forgotten follow-ups. It doesn’t behave like a bot. It behaves like a colleague, one that never sleeps, never forgets what was said in the channel last Tuesday, and never needs to be trained twice.

Secure AI adoption with data loss prevention (DLP)

AI makes your organization’s knowledge easier to find and use. That’s the whole point. But it also means sensitive data moves faster, surfaces in more places, and becomes harder to track. The pressure to act is real, but the playbook isn’t new. You still need to know where sensitive data lives, govern how it’s being used, and prevent it from unauthorized exposure. AI is now giving you a reason to revisit your data security posture and make sure it’s strong enough to keep up.

What 5M+ daily MCP tool calls taught us about the future of AI at work

Less than six months ago, the Atlassian Rovo Model Context Protocol (MCP) server went GA, giving Claude, Cursor, and every major AI agent direct access to Atlassian for our customers. Today, over one million users trust it every month to do real work through agents. But that number isn’t the story. The story is what’s happening inside those interactions: how AI agents are actually being used at enterprise scale, and who’s getting the most value.

No Lost Luggage, No Lost Context: How Flight Centre Delivers with AI

Great ideas from workshops. Lost somewhere in the handoff. That's the problem Flight Centre Travel Group set out to solve — and at Canvas 26 Sydney, Global Chief Product Officer Wendie Lee and Head of Design Hans Barroga share exactly how they're tackling it. In this fireside chat, they discuss how Flight Centre is reimagining their product operating model across multiple brands and markets with Miro — using AI to make sure context doesn't get left behind when a collaborative session ends and the real work begins.