Teams | Collaboration | Customer Service | Project Management

Collaboration

The latest News and Information on Collaboration, tools and related technologies.

Using Basecamp for QA | Basecamp Office Hours

In this Basecamp Office Hours session (recorded live on November 6, 2024), the two-person Quality Assurance team from 37signals walk through how they use Basecamp for QA. They share best practices for organizing projects for their QA function and answer customer questions live. Timestamps: For follow up questions, reach out to support@basecamp.com.

How Time Tracking Enhances Remote Work Management

Nobody likes feeling micromanaged: it's stifling, and frankly, it rarely inspires anyone to do their best work. But there's no doubt that employees work more efficiently when there's some structure and accountability, and remote work still needs to change that. But without in-person oversight, how can you foster productivity without falling into micromanagement? With time-tracking tools, of course.

IDC MarketScape names Miro a Leader in Team Collaboration Applications

We are thrilled to announce that Miro has been named as a Leader in the IDC MarketScape: Team Collaboration Applications 2024 Vendor Assessment (doc, November 2024). The IDC MarketScape is the premier vendor assessment tool in the information and communication technology industry.

How AI is transforming customer services in the financial industry

Yohan Lobo, Senior Manager, Industry Solutions, M-Files, has been featured in Global Data to discuss how Artificial intelligence (AI) has emerged as a crucial enabler of such transformation in the financial sector. Read the full article on How AI is transforming customer services in the financial industry - GlobalData. "Data and trust are at the heart of delivering efficient services and contributing to business longevity; however, inconsistent customer service can erode this progress.

6 strategies to strengthen cyber resilience in a digital age

‍ Did you know the ITRC reported 2,365 cyberattacks in 2023? Therefore, senior leaders must build strong cyber resilience to fortify data security. That’ll be your ability to swiftly recover, respond, and identify security incidents. PwC notes that only 2% of organizations implement firm-wide cyber resilience. This can be attributed to challenges like lack of awareness, complex IT environments, and resource constraints.

Asana customers break down their favorite features

What makes Asana a must-have for cross-functional teams? Hear from our inspiring customers as they share the Asana features they love and rely on. From task automations to integrations and multi-homing, these powerful capabilities simplify complex workflows, helping teams cut through the noise and stay focused on their most important work.

How I do it in Miro: creating flowcharts to communicate with a team

Effective communication for any team is crucial, but especially in software engineering, where collaboration across multiple stakeholders is essential to progress in any project. As part of the How I Do It In Miro series, Anubha, software engineer at Miro, shows us how she overcomes this challenge with Miro.

8 Appreciation Email Templates to Praise Someone Professionally

You may express thanks at a daily standup or tag a thank you at the end of a work-related message, but sending an appreciation email to an individual employee to personally thank them can bring a smile to their face, and also benefit the business. A simple way or gesture of saying ‘we appreciate you’ can significantly boost employee morale, foster a positive workplace culture, and encourage greater productivity.

6 Free ToDo Apps in 2024

Staying on top of tasks in our fast-paced world is easier with the help of an effective todo app. From simple lists to advanced kanban boards, todo apps can be a game-changer, especially when free. Here, we’ll explore the best free todo apps available in 2024, packed with features to help manage your personal and professional life. Whether you’re looking for a todo desktop app or a Kanban board app, these options have something for everyone.