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Collaboration

The latest News and Information on Collaboration, tools and related technologies.

Live Chat Software Quick Overview - Vision Helpdesk

Vision Helpdesk's - Live Chat Software is a multi-company secure messaging platform offering real-time seem-less communication and customer engagement. This webinar covers a quick overview of Live Chat Software features and how to use them. A live chat software that is set up instantly, browser-based, and packed with features.

Journey Mapping: How to Master the Art of Interrupting

Notifications are good for user experience. There, I said it. The word “notification” might conjure images of annoying interruptions for your users, but it should also remind them of moments where they were quietly guided to a more desirable experience. Notifications can guide users through key setup steps in onboarding, reward a positive interaction, and encourage exploration.

Secure messaging apps: why, what, and how

Secure messaging apps have always been highly valued among their consumers – but the security ladder keeps going higher and higher. The technology is advancing at a high speed, and organizations are trying to ensure the strictest security standards for messaging apps their employees use. Namely, ever since the abrupt switch to a remote work environment in 2020, companies are seeing a rise in cybersecurity breaches.

Securing XML implementations across the web

In December 2020, we blogged about security issues in Go’s encoding/xml with critical impact on several Go-based SAML implementations. Coordinating the disclosure around those issues was no small feat; we spent months emailing the Go security team, reviewing code, testing and retesting exploits, coming up with workarounds, implementing a validation library, and finally reaching out to SAML library maintainers and 20 different companies downstream.

Element raises $30M as Matrix explodes!

The world has truly woken up to the age of decentralised communication. The US congress is releasing the ACCESS Act bill to enforce interoperability and data portability between platforms; the EU is pushing forwards with the Digital Markets Act for the same - and the German national healthcare system has published its plan to standardise 150,000 healthcare organisations on Matrix.