Trying to manage a project with multiple moving parts can feel like herding cats. Aligning the assorted tasks so they tie up neatly and ensuring everyone’s on the same page at all times is hard work. Enter the project manager’s best friend: a project timeline. A project timeline allows you to bulk schedule tasks so that you can see what needs to be done when and keep an eye on the overall timeline of a project.

What if I told you there was a simple way to increase productivity and communication within your organization? To create more connections and relationships that will improve your work environment, bring in mentorship. When it comes to mentorship, the connections made by a mentor and mentee goes well beyond just a connection.

You know that engagement is the secret sauce for any virtual meeting or workshop. But, it’s tough to get people to stay focused—let alone actively participate. A recent survey found that more than half of workers admit they do other things (like check email or peruse social media) during online meetings. This is where workshop activities come in handy.

“A design system acts as the connective tissue that holds together your entire platform.” —Drew Bridewell, Design Specialist Digital solutions are increasingly becoming more intricate with the rise in customer expectations, and product and design teams are transforming their approach to design—experimenting with style guides and pattern libraries—in order to create inclusive design systems that all users can appreciate.

To win over today’s customers, delivering good customer service alone is not enough. You also need to create a great customer service experience. Customer service experience is defined as the overall experience a customer has interacting with your company throughout their journey. Brands like Zappos and Amazon are loved by their customers for the memorable customer service experiences they deliver.

Now that we’ve settled into 2021 there is a much wider recognition that technology made a significant difference this past year and will do so in the coming years for business as well as individuals. Everyone has predictions for what technologies CIOs should prepare for and admittedly most of them are accurate. However, there is more to preparing for the future than just technology.