Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

How PMs Should Build a Great Product Notification Experience

Your product’s notification experience can make or break how your users perceive your application. That’s why getting the notification experience right should be at the forefront of product managers’ minds. But what, exactly, is a great notification experience for a mobile or web app? Here at Courier, we often hear this question from product managers.

How to Make Staff Communicating Fruitfully Who Work Varied Shifts

Effective communication at the workplace is crucial for every kind of business but it becomes even more critical when the company employs shift workers. Typically, companies that use shiftwork split the shifts into three different eight-hour shifts within a twenty-four-hour period. Therefore, different people will work at different times, which applies to workers, supervisors, managers, and others; like those who work in human resources.

The Sub-prime Crisis of Notifications

Or, how we’re destroying users’ trust, and how to get it back. Check out the first post in this series as well: Building a Great UX Outside of Your App. There is a direct connection between all the unnecessary notifications you get on your phone and the sub-prime financial crisis of 2008. The connection is human behavior in a large and anonymous marketplace where bad behavior is rarely punished.

Creating an equitable workplace culture with Suman Gopalan, Chief HR Officer at Freshworks

The situation is tense in many companies these days, particularly in tech. The Great Resignation; budget and workforce cutback, and the overall financial crises that many are facing have combined to create the perfect storm for HR. The burden is real––and heavy. And it’s time to offer some relief with equitable solutions.

10 Helpful Tips to Grow a Productive Workflow for Your Team

Productivity is vital in any workplace - it drives a company or organization towards success. A productive workflow can be achieved by following simple tips that help create an efficient working environment and team. Great things can happen when everyone is on the same page and working together efficiently. But what happens when your team's workflow starts to drag? Here are ten tips to help you get your team back on track and boost productivity.

7 Essential Business Tools for Startups

Every multi-national company today was once a startup and to be a successful company, there are some business tools for startups. Due to the rising cost of everything, startups and SaaS companies want to minimize their costs to have enough capital to run their business further. One of the most difficult part or aspects of starting a business is finding time to devote to it. Several people have found success without dedicating a substantial amount of time to their businesses.

How to enable secure collaboration and 9 tools to help you do it

Secure collaboration isn't just limited to board meetings at the workplace. Given the increase in remote work, there's been a boost in the number of tools that make online collaboration possible and productive - and effective collaboration sets successful teams apart from those that are not.