Teams | Collaboration | Customer Service | Project Management

This month, the Miro team has been working on new updates for product development teams, from updates to our estimation app to mind mapping and diagramming enhancements to help you visualize complex systems and diagrams. We’ve also added new apps to help you unlock more powerful ways to collaborate in Miro. For a deeper understanding of our new features, here is our roundup of releases from September.

We are seeing more open source software being applied in the education industry. This is no surprise since its specific advantages make it extremely attractive for educational institutions such as schools and universities. The widespread imperative is that more investments need to be made to facilitate digital education. After the pandemic, this became apparent more than ever. This article brings you the list of the most popular open source software in education.

The pandemic has forever altered ways of working for many, and organizations continue to adapt to this new normal. For product leaders, this means continuing to develop innovations at lightning speed while also navigating the needs of hybrid teams. Better yet, leaders need a clear understanding of the current hybrid landscape — including the top weaknesses and gaps in existing processes, and best ways to turn talk into action. The good news? Miro is here to help.

Brainstorms are a great way to tap into the collective brilliance of your team and explore their best ideas. But, making that happen requires that you plan for a focused, organized, and inclusive conversation. If you don’t? You’ll miss out on some of the best contributions and nuggets of wisdom. Not sure how to make sure your brainstorms are fruitful rather than frustrating?

The modern workplace is constantly evolving, and it’s your responsibility as a business leader to make sure no one gets left behind. When most jobs went remote at the beginning of the pandemic, leaders scrambled to transition work, benefits, and support to the home office. But now, as many knowledge workers face a hybrid future, are you giving equal consideration to all employees regardless of where and how they work?

According to Gartner, a staggering “91% of HR Leaders are concerned about employee turnover in the immediate future.” With recent changes to the labor market — we’re looking at you Covid-19 and The Great Resignation — this statistic isn’t surprising. What’s more surprising is that employee retention isn’t as tough to improve as you might think.

Financial Services is undergoing a major digital transformation. Technological advances are changing the very core of the business - making transactions and related processes automated. With automated and digitalized services, banks and other financial organizations are looking for effective ways to retain old and attract new customers. Research suggests that FinServ organizations will be able to differentiate themselves from others with the quality of customer service.

Productivity vs. efficiency. Both are important metrics in any business. While often used interchangeably, there are key differences between the two, and neither is complete without the other. True productivity takes efficiency into account, and vice versa. This post explains productivity vs. efficiency and shows you how to combine them in analyzing business performance.

When we “wear a lot of hats” at work, that means we have multiple jobs to do, depending on what’s needed at the moment. In today’s modern workplace, many of us ‘wear a lot of hats’ with pride, showing off our versatility and talent, solving a myriad of challenges, and making it look effortless. But it isn’t really effortless, is it? Quite often, multiple hat-wearers are stretched pretty thin. One often-misunderstood department is internal communications (IC).