For software products of every scale, emails are the de facto standard for notifying your users. It’s a fast, cost-effective, and readily accessible channel for reaching your users, especially if you’re sending transactional emails or generating event-driven alerts. In this post, I’ll go over three ways to send emails with Python. Apps can leverage Python for sending emails for an array of use cases.

Too many customer experience initiatives don’t even get their business case approved. Why is that? Usually because the business case is just weak. It lacks a clear focus on measurable deliverables that will have a positive financial impact on the business. To make the board invest in your CX business case you must show how the initiative will do one, two, or all of the following.

When a company first starts out, the team is often cross-functional in its nature. This overlapping of responsibilities allows a company to be scrappy and grow quickly without too much overhead. Over time and through this period of growth, companies start to expand and develop more definition in terms of its different internal functions: sales, marketing, customer experience, operations, finances, and more.

Need help getting started with an integration? Or curious what we’ve launched lately? With our in-app support center, you have everything you need to build and send notifications in one convenient spot. Check out our new support center here. To see the latest feature releases, what’s in development right now, and what’s on our future roadmap – including updates that don’t make our monthly highlights – visit updates.courier.com.

In Part 1 of this blog series we introduced the new imperative for customer support and customer success—achieving success for your customers…and for your bottom line. The first way to do so is to ensure product adoption and use. The second way is to use B2B customer support tools to proactively strengthen your customer relationships and reduce churn. That’s what we explore in Part 2. Reduce Churn and Prove Value Overall support demand grew by 10.6% in 2020.

Oh, the blank canvas. While the freedom of a blank slate may be a breath of fresh air for the new year, when you’re in a bit of a bind it can be overwhelming. You can end up spending hours searching for that creative spark and setting everything up just the way you like it from scratch—or you can tap into one of our templates to get the ideas flowing. When we started building templates for the first time, we wanted to give users the quickest of starts.