Teams | Collaboration | Customer Service | Project Management

Financial services are an industry in transition. Digitization touches almost every aspect of business, and the impact of digital technologies will only increase in the upcoming years. With changes in technology, the very core of finance - like transactions and related processes - is changing. This impacts other areas of business, too. Customers are expecting better digital services, meaning that the way teams collaborate also needs to transform and digitize.

According to Gallup, the U.S. employee engagement slump continues. The ratio of engaged to actively disengaged employees has been falling consistently since 2019, hitting a recent low in 2022 of just 1.9 to 1. For every 19 engaged employees who are out there giving a company their all, another 10 are actively working to undermine those efforts. On the surface, it might sound like the balance is in favor of engagement. After all, there are almost two engaged employees for every disengaged one.

As a product manager, have you ever had to say no to improving your app’s notifications because of how complex the project seemed? If yes, you’re not alone. At Courier, we frequently see product teams deciding not to work on notifications. And PMs aren’t making that decision because a good notification experience is not important for their SaaS product or service — quite the opposite.

Subscribers to our blog and podcast series know that Simpplr strives to share tips, tricks and best practices for connecting workforces all across the globe. And subscribers also recognize that this connection significantly impacts ROI. But, how does one prove this to be true? Well, we’re coming in hot with our latest helpful offering – How to Get the HR Resources You Need, By Showing Leadership the ROI They Want—In 5 Steps.

In an era ruled by superior customer experiences and businesses converging towards being more customer-focused, digital transformation is a priority for all top business leaders. But not all digital transformation efforts yield successful outcomes. Organizations don’t always see the expected results immediately and often lose the stamina to witness the sustained impact of digital transformation. At times, these digital adoption projects are even halted due to specific challenges along the way.

Some people call them the “Sunday Scaries.” It’s that feeling in your stomach when you realize it’s Sunday night, House of the Dragon is over, and now you have to face the prospect of starting a new work week. You try to shake it off, realizing that wallowing in the same emotions every Sunday you used to feel on the last day of summer vacation is not only pointless but counterproductive. Monday, like Winter, is coming.

Undoubtedly, there is exponential growth in the software-as-a-service (SaaS) industry. This prolific growth has been accelerated by the global pandemic in the last two years. According to a Gartner report, the SaaS industry has grown its revenue from $120.69 billion to $171.92 billion in just two years. This translates to a 40% growth recorded between 2020 and 2022.

As humans, we can learn from everything. Lessons about the human experience are everywhere if you’re open to them. If you’re a lover of nature like me, you know that it has a lot to teach us. In oceans worldwide, pods of humpback whales form veritable choirs, singing a unison song at 188 decibels. That’s louder than the roar of a jet plane flying only 100 feet away. But we humans, limited by our audio perception and utter lack of the whale’s use of language—pay no mind.