Teams | Collaboration | Customer Service | Project Management

Collaboration

The latest News and Information on Collaboration, tools and related technologies.

Asana tips: 5 ways to prepare for the holiday break

Raise your hand if you’re really looking forward to taking a few days off to relax and unwind. If you’re anything like us, you’re already anticipating closing your laptop for a few days, snoozing your notifications, and getting into deep relaxation mode. But as nice as it is to do all of those things, it can be stressful to think about the mountain of emails and notifications waiting for you when you get back. We’re here to tell you: there’s a better way!

Coordinated disclosure of XML round-trip vulnerabilities in Go's standard library

This blog post is a part of Mattermost’s public disclosure of three serious vulnerabilities in Go’s encoding/xml related to tokenization round-trips. The public disclosure comes as a result of several months of work, including collaborating with the Go security team since August 2020 and with affected downstream project maintainers since earlier this month.

The urgent need for watertight security and privacy in telehealth solutions

This article was originally writte by Morten Brogger, CEO at Wire, for Med-Tech Innovation 2020 saw companies across sectors forcibly thrown into digital change management. This ‘forced digitisation’ resulting from lockdowns throughout the world has dominated headlines for months. However, there’s another wave of digitisation afoot that hasn’t made as many headlines, though it is arguably more important - the digitisation of medicine.

We've tried 4 different Slack alternatives and here's our conclusion

There has never been so much talk about team collaboration software as nowadays. The world is witnessing a new working model and improving productivity while working remotely has become a priority for most companies. But among so many options, we noticed several teams looking for Slack alternatives. With this in mind, we decided to test the main team collaboration tools and help you make the most suitable choice for your company.

Miro for Google Calendar Overview

Miro for Google Calendar takes the headache out of meeting set-up for organizers and gives participants the access they need to make meetings more productive. Easily add Miro boards directly to Google Calendar events and ensure meeting participants have the appropriate access to the right boards, so meetings go off without a hitch. Add the Google Chrome extension today!

Jessamine Eaton of Habitium shares how Time Doctor is essential to their global team

“It’s just as easy as starting or stopping a timer”- Jessamine Eaton, UK Manager for Haibitium. Jessamine Eaton shares her experience of using Time Doctor and how it has helped them hire professionals from around the globe while also having a flexible work schedule which increases the productivity of their team.

Customer Onboarding Software: 10+ Tools Compared

If you want to design the perfect customer onboarding process, you need the right tools. In this article, we’ll show you the best customer onboarding software to help you gain loyal customers. We’ll compare the following: By the end of the article, you’ll know exactly which tools to use to design your customer onboarding system. Let’s get started.

How to collaborate on a launch plan remotely with Confluence | Atlassian

Learn how to turn a project plan template into a feature launch comms plan and collaborate remotely with your cross-functional team. Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast-moving companies. Confluence keeps everyone organized and aligned – with everything from meeting notes to strategy docs and IT documentation – so they can make better decisions faster and be more responsive to change.

OneDesk - How to See Tickets and Tasks in One View

Find out how to see tickets and tasks in one view on OneDesk. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.