In November of this year, CIO Review will feature TeamSupport as a Top 20 CRM Solution. The editors sat down with TeamSupport co-founder and COO, Eric Harrington, to talk about customer support in the time of COVID and building strong customer relationships in Part 1 of this series, and current trends and the future of B2B customer support in Part 2. We conclude this series with Part 3, where Eric offers insight into the competitive market and what makes TeamSupport different.

Leaders from Box, Okta, Slack and Zoom agree that customising your tech stack is key to doing your best work

Leaders from Culture Amp, TRIBE and Slack on the power of company culture and why employee engagement is critical to business success.

With Goals in Asana, teams now have a way to connect big-picture company goals to the daily work that supports those goals. But to help your team successfully implement Goals, you need a powerful and established change-management strategy to set your team up for success. Simply put, you need the Asana Way of Change. The Asana Way of Change implements change management best practices to help your team develop a roadmap to lasting change.

To say that information governance is critical in the fast-paced digital era that we’re currently living in is probably a little bit of an understatement. Every day, businesses are creating countless volumes of data that contain the insight necessary to guarantee success for the next five, ten or even twenty years of that organization’s existence.