Last year, we launched the Collaboration Cohort on our social channels to spotlight tried-and-tested tips from global community members like you. We’ve been so inspired by the best practices you’ve shared to support each other and your teams through collaboration, clarity, and mindfulness. As we start the new year, we wanted to share our top 10 #collaborationcohort tips from the past year so you can approach the opportunities ahead with renewed motivation and positive energy.

Thanks to the onset of the global COVID-19 pandemic, more and more businesses find themselves in urgent need of a digital transformation to stay afloat. This includes both organizations who were previously interested in the idea but who didn’t think it would happen quite so quickly, along with those who never really gave it much thought at all.

Do you think email is still the fastest way of getting stuff done? As you might have guessed from the title, we beg to differ. Yes, Microsoft Outlook is one of the most popular desktop email clients. However, Outlook hasn’t been designed to get things done in a more productive manner. If you’ve used this tool to communicate with your clients or coworkers, you might have wondered if there’s a faster way of doing things.

The following are some useful best practices that you can use to improve the performance of OneDesk and keep your work organized.

From Melbourne to Amsterdam to Denver, the AWS platform company scales teams and manages customer needs and product updates with Slack

As UX researchers, we take our cues from the product development organization on where we should spend our time. We need access to the big picture. Without that, we risk being brought in too late on projects, unable to influence product and business decisions. To fill this need, our team at Kira conducted a workshop with product managers and designers to collaboratively create a research roadmap — and we’re sharing our process in this post.

In this blog (Part III), we will discuss the motivation and high-level architecture of the DBaaS Backup and Recovery procedure for databases hosted on DBaaS. This blog discusses the motivations behind the Backup/Recovery process and it’s high-level design and architecture of the various components that constitute it.] These are the high-level motivations/goals for the Backup and Recovery design for DBaaS. There are two major design components.

Staying on the same page with a remote team is no easy task, which is why the team document is a remote work lifeline. Documentation can both act as an artifact — a final presentation to share with others — and serve as a living workspace — where we draft our thoughts and collaborate with our team online.

Zendesk is a customer service software company with support and sales products designed to improve customer relationships. Their platform gives customer service agents the tools they need to rapidly and efficiently serve on the front-line of their brand’s customer experience.