Outsourcing is a cost-effective way of handing over specific business processes to a third-party company. But it’s not without its risks. You should have a comprehensive outsourcing agreement with the service provider to minimize these risks, detailing everything from payments and data protection to milestones and penalties. In this article, we’ll explore what an outsourcing agreement is, three types of outsourcing agreements, and 15 components you must include in your contract.

Email marketing may not always receive the same level of fame and attention as other digital marketing channels, but for many businesses, email continues to be the backbone of their communications plan. Whether it’s increasing direct sales or supporting your longer term brand building, the performance of your email marketing strategy can have significant implications for the health of your business, overall.

Wire continues to provide teams with the most secure and user-friendly collaboration platform, including how teams can access our products and features. We’ve streamlined our subscription model to a simple tier system: Wire for Free, Wire for Enterprise, and Wire for Governments based on our users’ feedback. Wire will be retiring the old Wire Pro, Enterprise, and Red bundles.

One of the most important things to understand about the types of legacy systems that you're likely dealing with is that you're talking about so much more than just a minor inconvenience. Legacy solutions may start out helpful, but they typically don't last that way for every long. Before you know it, your IT teams will be struggling to manage the growing number of disconnected applications and data sources across your enterprise.

The past 18 months have taught business leaders that flexible work and collaboration environments can be the key to business continuity—whether the business is office-centric, hybrid, or distributed. The proof is in the numbers: In 2020, the collaboration software category exploded, growing five year’s worth of users in the first six months of the year alone.

We recently had the opportunity to speak to a student audience at Serverless Days and came up with some insights that we felt were worth sharing with a wider audience. Please take a look and let us know your thoughts @trycourier. Serverless architecture is relatively new, yet many startup developers prefer building their foundation on a Serverless framework. But what's with the hype?

Is working from home as effective as working from the office? Learn more about productivity at home and how you can improve your remote team’s focus with Workpuls.

Does your organization operate multiple IT service desk tools? Perhaps as a result of merger and acquisition activity. Perhaps because different IT teams have made their own decisions about what best suits their needs.

Most senior managers are not project managers, which means there’s often a disconnect between how operations and projects are run. Despite this, the management style of your C-suite executives will still have a major impact on the performance of a project. Some senior executives want to know every detail of their projects – the dreaded and debilitating micromanagement that can be incredibly frustrating for project managers.