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A Quick Guide to Taking Meeting Minutes

Taking minutes at a meeting is a crucial task for effective communication and decision-making within organizations. But it is not just above writing down everything being discussed. Effective minutes focus on the critical points of the meeting, and they should have structure and clarity. In this guide, we will dive deep into what meeting minutes are, why they are important, and how to take minutes in a meeting.

How to Escape the Productivity Trap and Prevent Burnout

Be it at an individual or enterprise level, productivity is considered to be the core aspect of a company’s success and growth. However, it all starts and ends with the performance of an efficient workforce. They produce higher outputs with fewer inputs, use the best productivity apps, achieve great profit margins, and improve the crucial KPIs of the company.

How to view real-time Zendesk reports on mobile

Zendesk is the customer service software of choice for over 100,000 businesses, which rely on the platform to deliver first-class customer experiences. But in customer service, things can change quickly, which is why Support teams need a way to stay on top of their data – no matter where they are.

11 best call center analytics software to assess performance

Building a successful call center requires ongoing efforts to track agent performance, improve call times, and increase customer satisfaction. If you’ve tried monitoring these metrics with spreadsheets or other manual methods, you probably found them to be inefficient at best and inaccurate at worst. With call center analytics software, you can efficiently track the metrics that matter to your team.

Remote vs. distributed work: Which one is right for your team?

Hello, savvy business leaders and ambitious team managers! Welcome to the world where modern work models have replaced the traditional office. With so many options and technical terms flying around, it’s easy to feel a little lost. Today, we will dive into the differences between two of the most popular work models today – remote and distributed work. At Time Doctor, we love keeping things real, simple, and understandable.

How to Use Online Time Tracker to Boost Business Performance

It’s no secret that businesses are using more remote employees than ever. A recent study by Gallup showed that 42 percent of American workers now telecommute at least some of the time, predicted 53% in the future. It can be challenging to track employee time and productivity. That’s where online time tracking software comes in. In this article, we’ll discuss how online time trackers can help you boost business performance.

Essential guide to ad agency project management

Achieving and maintaining success in the world of advertising takes plenty of skill, cleverness, and hard work — and maybe a dash of luck. But once you reach some initial success and keep consistently onboarding new clients, you run into the complexities of growth. The processes that worked with a handful of clients aren’t working anymore, and suddenly, no one knows where anything is — or when it will be ready for the client.

Smart Solutions for Financial Risk Management: 7 Key Strategies

Effective financial risk management has become a top priority for organizations worldwide in this rapidly evolving business landscape. As companies strive to safeguard their assets and maintain sustainable growth, one powerful tool has emerged as a game-changer – Workforce Management Software.

5 Examples Why Employee Feedback is Important

Employee feedback to managers allows the former to express their perspectives, ideas, and concerns. It also fosters improvement, encourages personal growth, and enhances organizational collaboration and workflows creating a workplace where every voice matters and every opinion can kick-off positive change. However, providing feedback to managers could be tricky as it requires tact, honesty, and a genuine desire to promote improvement.