In our post-pandemic reshuffle, employees with jobs that are not performed in an office are often singled out in discussions about the future of work. This makes sense, as most of the world's workforce performs crucial tasks outside of an office, and it’s time we collectively adapt to these challenges!

Get ready for a supercharged update! Our May version includes two high-impact improvements that give you new superpowers in Scoro – read below how to unlock the full quote-to-cash flow with role prices and set up advanced automagical workflows or notifications!

In the world of business, decision-making is a crucial part of a leader’s role. Whether it’s deciding which direction to take the company, which projects to prioritize, or how to address issues that arise, a leader’s decisions can have a significant impact on the organization and its employees. That’s why leaders need to make decisions with integrity. Integrity can be defined as the quality of being honest and having strong moral and ethical principles.

Unlock the full potential of outsourcing with Insightful's employee monitoring software. Learn how to track remote employee productivity and work hours, ensuring success across key metrics like cost savings, quality, flexibility, and more.

Name one person you know who has never contacted a company's support. There probably isn't one, is there? What about someone who was dissatisfied when they solved their issue on the first contact? Nobody. First Contact Resolution (FCR) is a rewarding experience for every customer. It's likely you've been there. You want to contact support and get your problem solved the first time round. And when it happens, you feel relieved, and your satisfaction with the company grows. Now take the company's side.

Most studies reveal that employees might never be ready to go back to office, at least not on a full-time basis. In fact, a recent Satista study revealed that 73% of global employees wanted to retain the flexibility of their current work schedules. However, 67% of these same workers also said that they did look forward to more face-to-face interactions with their coworkers.

The pile-up of meetings at a company can slow progress. Here’s how to clear the lane so your teams can drive more meaningful results.

These are just some of the comments we received in our recent agency expert roundup on the topic of burnout. We were expecting the conversation to strike a chord with those at the top of their agency game, but what we didn’t realize is just how real burnout is – and how painfully it is being felt across all sectors and job roles in the industry.

Growth is the ultimate goal of every company, and companies grow when more projects are completed. As a result, it is extremely important to keep track of all your project expenses. Failure to track project expenses can result in overspending, and misleading financial reports, and yes, your project can fail under adverse conditions, causing you to lose your next project.

When we talk of successful business then employee performance is the fundamental element, and companies that invest in the growth and development of their employees succeed over their competitors. Track and Improve Employee Performance, on the other hand, can be quite challenging, especially for big businesses with a large workforce. Continue reading to learn about some of the most effective ways to track and improve employee performance that can assist big companies in accomplishing their set goals.