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Remote vs. On-site Work: Tackling Burnout Rates & Prevention Strategies Head-On

In this blog post, we explore the differences in burnout rates between remote and on-site employees and share effective strategies for prevention. Learn how Insightful’s tool to monitor your employees computer use can help.

Mattermost Boards How-to: Meeting Agendas

Whether you’re scheduling a one-on-one or a company-wide meeting, or somewhere in between, you’ll want to make sure the meeting was productive for all attendees. With the “Meeting Agenda” template from Mattermost Boards, you and your team can come to every meeting prepared and leave the meeting with clarity. In this guide, we’ll show you how to customize a pre-built Mattermost Boards template to create your own meeting agenda board.

Ways to Track & Improve Employee Performance

When we talk of successful business then employee performance is the fundamental element, and companies that invest in the growth and development of their employees succeed over their competitors. Track and Improve Employee Performance, on the other hand, can be quite challenging, especially for big businesses with a large workforce. Continue reading to learn about some of the most effective ways to track and improve employee performance that can assist big companies in accomplishing their set goals.

Unlock Resilience and Thrive Amid Inflation & Supply Chain Risks

This comprehensive blog post delves into the benefits of employee monitoring and productivity software, with a special focus on Insightful's software, and how it supports businesses in building resilient supply chains to address inflation and supply chain risks.

Workforce Capacity Planning: Optimizing Productivity and Resource Allocation

Explore the intricacies of workforce capacity planning and learn how to overcome common challenges. Discover how Insightful's employee monitoring software can help optimize productivity and resource allocation for your organization.

7 Ideas to Optimize First Response Time (FRT) And Keep Users Happy

You only get one chance at a first impression. And in customer service, that first impression is determined by your First Response Time (FRT). A fast and efficient FRT can make customers feel valued, respected, and taken care of. On the other hand, a slow response time can leave users feeling frustrated, ignored, and even outraged. With so much riding on the FRT, optimizing this help desk metric is crucial to keep your users happy and your business thriving.

How to Make a Work From Home Policy?

As more businesses adopt remote work, it’s critical to have a complete strategy in place to guarantee that workers are efficient, responsible, and safe while doing so. Businesses are turning to work from home (WFH) models as the need for flexible work arrangements rises to make sure employees take advantage of these benefits while still satisfying job criteria.

A Guide to Effective Resource Management for IT Companies

Effective resource management is essential for IT companies to meet project goals on time and within budget. However, many companies still need help managing resources in the workplace to overcome the challenges like: The good part is that you no longer have to live with these challenges. We have a solution for you. Switch to an automated resource management system with the help of workforce management tools like Workstatus.