Teams | Collaboration | Customer Service | Project Management

Learn how to fix DNS errors in Zendesk Support. This tutorial guides email admins through resolving DNS records that are not set up correctly and TXT record missing errors.

In this video, Sophia explores Miro’s new Flip Cards widget—a fun and interactive way to reveal content, run engaging sessions, and make your boards more dynamic. Whether you're leading a workshop, designing a game, or just want to add a bit of flair to your board, Flip Cards bring a playful twist to your workflow. You'll learn how to: Try Flip Cards in your next Miro board and don’t forget to like, comment, and subscribe for more Miro tips!

In this episode, we sit down with Kelly Clarke, a seasoned internal communications leader, to explore how endurance and empathy power executive presence in times of transformation. With a foundation in PR and a passion for human-centered leadership, Kelly shares how she has guided companies through crises, cultural shifts, and massive change — always with transparency and trust at the core. Carolyn Clark, Simpplr’s VP of Communications and EX Strategy, moderates the conversation as it uncovers how internal comms can drive clarity, connection, and courage at every level of an organization.

Learn how to transfer a call to an agent or an agent group. Where can I ask questions? Head to the Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.

Make your Miro boards interactive with comments! In this quick tutorial, learn how to use comments for real-time collaboration and feedback. What you'll learn in this video: How to add, edit, and organize comments in Miro. Take your collaboration to the next level with comments in Miro. Watch now and start engaging with your team like never before! Found this helpful? Like, comment, and subscribe for more Miro tips in under a minute!

From research to collaboration, watch how Dyniza preps for their design projects using Miro.

Is your team stuck in too many meetings? Or stuck waiting for approvals? Record and share videos to unstuck your team's progress, with Loom. Loom video communication moves work forward — from quick one-to-one messages to company-wide announcements, engaging trainings, and everything in between. It instantly turns videos and meetings into clear documentation, knowledge and action items, and works seamlessly across Atlassian apps.

Learn how Zendesk delivers resolutions at every stage of the customer and employee service experience. From intelligent automation to seamless case management, see our most powerful capabilities in action — including Copilot, AI Agents, Generative Search for the Help Center, omnichannel support, Voice, ADPP, Quality Assurance (QA), and Workforce Engagement Management (WEM). Whether you're looking to elevate efficiency or deliver more personalized support, this video highlights how Zendesk can transform your service operations, delivering quicker resolutions and better outcomes.

Work smarter with Workstatus—track tasks, assign roles, and hit deadlines effortlessly. One tool, total clarity, zero chaos!

Greta Bradman wears many “expert” hats. Psychologist, AI scientist, founder & advisor, ABC broadcaster, former no. 1 recording artist/ freelance classical singer…the list goes on. As a coach, Greta works with leaders from business, tech, sports, entertainment, and the arts to enhance performance, leadership, and well-being. Greta is especially passionate about human values and helping people make choices that feel right in the long run, even when they’re tough in the moment. In 2025, Greta released her first book, “What Matters to You.