In the world of banking, insurance, wealth management, or investments, delivering seamless support at scale can be a challenge. With Zendesk, all of your client data is in one place—which allows your team to give advice and answer questions faster. And with the highest standard of data security, you can ensure that all of it stays safe and sound—giving them peace of mind and a better experience.

Save budget and give your customer experience (CX) team what they need most—time, with Zendesk AI. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Learn more about how to use the filter feature within BI Reports to customize your dashboard data.

Happier developer teams almost always mean more effective teams that deliver more value to customers. Hear from Atlassian’s Head of Engineering, Daniel Tao and developer evangelist, Sven Peters, on how to build a great developer experience through culture and an integrated approach to your developer tools.

Learn how to create, use, and manage saved replies. Saved replies are pre-written responses that make answering customers more efficient. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Learn more about how to customize the grid and chart widgets for your BI Dashboards.

Dive into the future with BPO titan Derek Gallimore, founder, and CEO of Outsource Accelerator, as he navigates the evolution of the business process outsourcing industry. Derek leverages his decades of experience to predict the path forward, highlighting emerging trends, transformative technologies, and the global forces reshaping the BPO landscape. Don't miss this opportunity to learn from a master and equip your business for the challenges and opportunities on the horizon.

In this illuminating episode of the Future Workforce Podcast, Derek Gallimore takes us on an engaging exploration into the mid-scale BPO sector. Join him as he sheds light on the key players and innovative forces shaping this dynamic industry. Get ready to dive deep into insights, trends, and inspiring stories that will challenge your perceptions and expand your understanding of the outsourcing world.

Derek Gallimore shares his insights and experiences, breaking down the numbers for optimal profit margins to ensure efficient and effective BPO operations. Whether you're a business owner looking to outsource or simply interested in the dynamics of BPO, this episode is a wealth of knowledge. Don't miss out on these valuable insights that could reshape your approach to business! Tune in, and let's redefine the future of work together.

Are you looking for a way to monitor employee productivity without sacrificing trust? In this video, we'll explore the right approach to monitoring productivity in the workplace. We'll discuss how tracking performance can help improve motivation and engagement while establishing boundaries that protect employees from feeling micromanaged. Join us as we explore the best ways to monitor employee performance without sacrificing trust.