We have made some wonderful improvements to our chat functionality. If you are currently using our Legacy chat feature, we would like to introduce you to the New "Messaging and Live Chat" tool.

Teams across your enterprise can deliver great service, fast with Jira Service Management. We make it easy to extend service management across the enterprise by allowing business teams to create their own service portal using templates and automation.

Provide better and faster service with Knowledge Management. Allow customers and employees to find relevant and up-to-date knowledge on their own.

Global access to education? Impossible Alone. In this video from Atlassian's #Impossiblealone series: With the Udemy learning platform, instructor Todd McCleod has changed the lives of more than 400,000 students. Atlassian is powering Udemy with tools like Jira, Confluence, and Jira Service Management. Udemy is empowering millions.

Do you have a CRM or another system that you want to push or pull information from? Messaging and Live Chat integrates with several systems to make sure your chat agents and other members of your team have visibility of every chat.

This episode features an interview with Ephraim “Phrai” Freed, Customer Growth Manager of Reality Labs at Meta. In this episode, Amanda sits down with Phrai to discuss AI’s impact on internal communications, the value of cross-functional relationships, and why an equitable employee experience is critical.

This episode features an interview with Leslie Quinton, VP of Communications at Ubisoft. On this episode, Leslie shares her must-do’s for doing global communications right, what the secret ingredient is for improving company culture, and her advice for comms leaders struggling to get company buy-in.

Learn more about BI (Business Intelligence) Reports and how to customize the feature for your company's reporting needs.