Provide better and faster service with Knowledge Management. Allow customers and employees to find relevant and up-to-date knowledge on their own.

Global access to education? Impossible Alone. In this video from Atlassian's #Impossiblealone series: With the Udemy learning platform, instructor Todd McCleod has changed the lives of more than 400,000 students. Atlassian is powering Udemy with tools like Jira, Confluence, and Jira Service Management. Udemy is empowering millions.

Allow your Supervisors to have a birds-eye view of all active chats. Your supervisors will be to also "Whisper" and train their agents in real-time.

Do you have a CRM or another system that you want to push or pull information from? Messaging and Live Chat integrates with several systems to make sure your chat agents and other members of your team have visibility of every chat.

This episode features an interview with Leslie Quinton, VP of Communications at Ubisoft. On this episode, Leslie shares her must-do’s for doing global communications right, what the secret ingredient is for improving company culture, and her advice for comms leaders struggling to get company buy-in.

Quiet quitting is a common phenomenon in today's organizations, where employees tend to leave the organization with little warning or fanfare. This can be a costly and disruptive process for any organization, as it can lead to lost productivity, lack of stability in the workplace, or even an inability to recruit new talent. In this video, we'll discuss how to empower your organization to address quiet quitting and build a culture of retention.

📣 We asked thousands of consumers what they expect from AI (and how your business should be using it). 💫 Break down all five findings from the latest #CXTrends report research: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

🔽 FEATURE INFO 🔽
https://www.currentware.com/products/browsereporter/screenshot-monitoring/