Artificial intelligence empowers every agent to reach their maximum potential. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

In this captivating video, our Co-founder & CRO, Swapnil Tripathi, takes you on a journey into the world of Time Accounting, uncovering valuable insights into how your precious resource is allocated. As a leading expert in the field, Mr. Tripathi provides valuable insights and tells about why one should consider time accounting while evaluating their cost. He also sheds light on how time accounting can revolutionize the way we manage our time and maximize our efficiency by delivering projects in half of a time.

🔗 53:In this Basecamp Office Hours session (recorded live on June 14, 2023), Ashley and Kimberly from the Basecamp Customer Success team are joined by Basecamp People Operations team – Head of People Andrea LaRowe, and Recruiter Bethany Weidmeier. During this one-hour session, the team shows how Basecamp can be set up for company Human Resource functions, recruiting, and onboarding new employees. The Basecamp team also answer customer questions live during the webinar.

3 tips on how to use Slack to build team camaraderie and bonding by creating social and interest channels for your business, use tools like huddles in the right away to respect people's times, recognizing others how they like and using custom emojis to strengthen your culture. ABOUT SLACK: Slack is a productivity platform for business that connects people to the information they need. By bringing people together to work as one unified team, Slack transforms the way organizations communicate.

This episode features an interview with Lexi Clarke, Chief Human Resources Officer at Payscale, a compensation management platform. In this episode, Amanda sits down with Lexi to discuss pay transparency, measuring your worth as an employee, and discussing salary in the interview process.

On this episode, recorded live at Zendesk Relate 2023, we’re joined by several incredible panelists including Danielle N. Evans at Honeywell, William Abrams at Medline Industries, Cait Keohane and Teresa Anania at Zendesk, and Sarah Bernhardi at Dandelion Payments, Xe.com, and Ria Money Transfer. This conversation focused on the benefits and implementation of a customer-first approach to business.

Digital transformation is accelerating faster than ever, and PMO & Operations teams require advanced technology solutions to drive value across their organizations. Enter Asana, the leading enterprise work collaboration platform that helps organizations work smarter together and make better decisions. Asana empowers PMO & Operations leaders to effectively track and manage company goals, deliver real-time reporting to facilitate better and faster decision making, and helps teams throughout the organization seamlessly standardize and automate their work.

The more engaged workers are, the better it is for the business. When team engagement is high, employees will do their best work and bring unique benefits to the company: improved customer retention, reduced employee turnover, and more revenue (to name a few). If you want your organization to succeed, you need to prioritize your people. Especially in the wake of the Great Resignation, it’s essential to start examining—and improving—your employee engagement strategy.

Organizations heavily utilize Microsoft OneDrive for multiple reasons. Whether it be to back up files, share them across the organization, or have access to them from anywhere, issues with one drive can be extremely impactful and costly. When running into issues with OneDrive, you’ll find that there isn’t much Microsoft provides as far as troubleshooting tools.

Get the latest Jira Work Management updates in our Monthly Minute. Now you can save filters, link to Confluence pages from board view, navigate easily on mobile, and more. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place.