Welcome back to our series where we interview influential CX Leaders. In this episode, we're speaking to Maranda Dziekonski about working with customers, changes in CS in the past 5 years, her advice to companies - and more! "I am a ground-up builder with a passion for setting up the right teams, systems, processes, and overall infrastructure to take both the team and the company to the next level.

When choosing a punch clock app there are many things to consider.

Watch this video to avoid the common mistakes developers make when choosing scopes and get your Slack App approved faster!
Video Resources
Granular Bot Permissions Video: https://www.youtube.com/watch

Learn how to upload files using the Slack Bolt SDK for JavaScript.

Happy New Year and welcome to the January edition of What's New in Asana!

Get the latest Jira Work Management updates in our Monthly Minute. Now you can group your board by status, priority, assignee, and category. Plus, see what’s coming soon! Keep your eyes peeled for faster bulk actions in the list view and integrated calendars with Jira Software. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place.

Pre-built Purely HR Chatbot Enhance your Purely HR experience with Slack or Microsoft Teams chatbot and app workflow automation from Workativ. For Purely HR users and organizations using Slack or Microsoft Teams, Workativ enables you to deliver an AI-powered contextual HR chatbot with app workflow automation to enable 24/7 conversational self-service for your employee HR support.

What is the App Manifest? It's more than just a file to find your app's metadata. Learn about the value of the app manifest and how you can use it to level up your Slack apps in this video!

#rework #customerservice #customerexperience #customersupport #smallbusinesstips #smallbusiness #smallbusinesssupport

Issues are bugs or defects that arise in a project. These issues, if not tracked properly can escalate project costs or even derail a project. Users can track and manage issues to their resolution in Zoho Projects. The Issues tab under the Work Overview section displays issues across all projects in the organization.