Teams | Collaboration | Customer Service | Project Management

Some platforms for niche use cases don’t require much consideration – you can try, and if it doesn’t work as intended, you can move onto something else. Other platforms, particularly those that are linked to your client services and business finances, require careful consideration. How do you ensure you’re making the right decision? In this episode, we discuss why growing and maturing agencies looking to scale make the transition from disjointed tools to professional services automation (PSA) platforms.

Whether you're brainstorming big ideas or fine-tuning details, break free from roadblocks with customizable Agile templates in the Miroverse.

The chatbot revolution | Zendesk Who's ready for a chatbot revolution? Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync. Join us on other social media channels.

Learn how we are bringing a new way to view dependencies and related work directly on your Jira board! Know what tasks are related to each other, so that you can refer to them when executing work, see if other work is blocking yours (or vice-versa), and have a single source of truth of all the work that has gone into successfully shipping a task.

With Geckoboard’s Pipedrive integration, it’s easy to share real-time pipeline data, leaderboards and other KPIs with your sales team to keep them aware and motivated.

Dr. Jemma King is a stress, sleep and recovery expert with a PhD in Human Behavior. She is a Fellow at the UQ School of Psychology and conducts research on the impact of psychophysiological factors on cognitive and behavioral performance, specifically in the areas of stress, sleep, recovery protocols, biometrics, and emotional intelligence. She works as a specialist external advisor to McKinsey & Co and has consulted with the Australian Defense Force, the Centre for Australian Army Leadership, the Australian Institute of Sport, and the Australian Olympic Swim Team.

This educational webinar is intended for all Support users and will not only get you one step closer to attaining your TSU Master’s degree but will also help you be more effective with your TeamSupport solution and improve your customer relationships.

Join us on Wednesday June 26th, from 11:00 am - 12:00 pm CST for our monthly TSU webinar where we will explore the Approval Workflows feature in TeamSupport! This powerful tool ensures that critical ticket status changes are reviewed and approved by designated managers, preventing errors and ensuring smooth resolutions. We'll walk you through the setup, usage, and benefits of Approval Workflows, providing you with the knowledge to enhance your team's efficiency and customer satisfaction.

This educational webinar is intended for all Support users and will not only get you one step closer to attaining your TSU Master’s degree but will also help you be more effective with your TeamSupport solution and improve your customer relationships.