Why share a project? What and how do customers see information? Learn how to add a customer to a ticket or task and share projects with a customer. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Get the latest Jira Work Management updates in our Monthly Minute. In October 2022, we added horizontal navigation, a starred feature, and the ability to move around the list view like a spreadsheet. Check out the sidebar and Smart Link forms too. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place.

Basecamp has a redesigned, simplified, customizable home screen that puts relevancy front and center. You can add your logo, and pin and reorder your most important projects at the top. Plus, you can quickly jump to any project any time, from anywhere, with a simple keyboard command.

Learn about creating and managing customers, how to organize customers into organizations, and how configure the customer detail panel. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Taking a customer-centric approach to business is one of the best ways to develop a winning customer experience! Hear from Andrew Carothers, Digital Experience Leader @ Cisco, as he talks about the importance of brands adopting a customer-centric business approach. "Andrew is a Senior Customer Experience leader helping companies and their partners increase customer adoption and retention, improve renewals rates, and drive growth at scale through digital engagement. Builder of award-winning strategies and programs.

Welcome to the November edition of What’s New in Asana! This month we’re looking at how you can help your organization focus on top business priorities. Now, see how goals are progressing across your organization with Goals in Reporting. With a bird’s eye view of goals, you can spot risks and course-correct if needed.

With growing IT infrastructure complexities and new system dependencies coming into play, companies are increasingly looking for powerful solutions that provide them 360° visibility into their on-premise and cloud infrastructure. For our very first interview, we invited Mike to tell us why having a single source of truth for all your IT needs is the key to business continuity and providing an ‘always-on’ IT experience that delights your employees.

In this video, we demonstrate how to diagnose Microsoft Teams problems with hop-by-hop analysis and insights in real time - All in three clicks or less. Whether your users work from home, the office, or anywhere in between, a superb call-quality experience is a must. How can IT operations staff ensure that? Using a combination of synthetics and real user monitoring (RUM), support teams can now get comprehensive visibility into Teams performance and use those insights for optimization.

Dale takes us through a step-by-step guide on how to set up a TV dashboard. Including what software you will need, what hardware you will need and some other important advice to bear in mind.