The Work Overview - Milestones view provides a consolidated list of all your milestones in various statuses across the portal. By default, users will view all the active milestones in the portal. However, users can also select other views using a drop-down.

Issues are bugs or defects that arise in a project. These issues, if not tracked properly can escalate project costs or even derail a project. Users can track and manage issues to their resolution in Zoho Projects. The Issues tab under the Work Overview section displays issues across all projects in the organization.

Maranda is a huge proponent of baking in efficiency in the customer service processes and building scalable processes that grow with the team. Join Maranda and Aneta from Netomi to learn about how to build a recession-proof CX strategy for 2023.

This video will walk you through all of We360.ai's main features. We'll also be addressing some of the common questions and concerns about employee monitoring software.

Get the latest Jira Work Management updates in our Monthly Minute. Now you can drag and drop unscheduled tasks into the Calendar view and expand or collapse tasks in the List view. Plus, check out the Jira Work Management Chrome extension. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place.

We wanted to introduce you to why we're a different time, scheduling, and payroll company.

From video huddles to rich user profiles, we're reflecting on innovations from the past year that can help you unlock even more productivity.

#rework #customerexperience #customersupport #basecamp #smallbusinesstips #smallbusiness

Basecamp's Card Table feature allows you to visually track work that progresses through stages. It's Basecamp's take on kanban! In this video, Kimberly from Basecamp's Customer Success team walks you through how to use the Card Table tool and shares examples for some use cases.

In this video, we’ll take a first look at an exciting new way to utilize webhooks at Zendesk through User and Organization events. We’ll also walk through setting up a working implementation by building a small Google Apps Script that ingests our Webhook request and populates a Google Sheet with user data.