Teams | Collaboration | Customer Service | Project Management

Latest Videos

Simpplr, the AI-powered Employee Experience Platform, in 1 minute

Simpplr is the leading AI-powered employee experience platform. Organizations use our products to deliver personalized experiences that inspire and engage their employees. We do it by enabling rich communications, personalized experiences, and real-time people insights. Simpplr is ready to use, highly configurable, simple, yet powerful. Wherever people work, Simpplr enables them to flourish

Automatic Check-ins in Basecamp

Basecamp's Automatic Check-ins tool is a simple way to ask your team recurring questions and gather their answers all in one place. They're a great way to replace status calls or meetings while keeping everything on the record. In this video, Kimberly from the Basecamp Customer Success team walks through how to create Automatic Check-ins in the Basecamp project management software. She also shares how the team at Basecamp uses Automatic Check-ins on a daily and weekly basis.

How to choose the best live chat customer service software for 2023

In this video, we reveal the top live chat features for 2023 to help you find the best live chat software. We also show you how live chat support can benefit your business and save costs. Why choose Zendesk? With Zendesk, you can add live chat and messaging to your website, mobile app, and social channels and provide 24/7 support with our no-code chatbot. Zendesk’s live chat software comes with a unified agent workspace that gives agents what they need to respond to customers, anywhere.