Basecamp really shows off when it comes to collaboration and working with other people inside a project. In this Basecamp Basics video, Kimberly from Basecamp's Customer Success team walks through how to invite someone into your account and adding them to a project. You'll learn about setting someone up as "On the Project" or "Just Following" and an important tip for inviting someone into a project that's already in progress.

When it comes to time tracking, there are plenty of reasons to upgrade from pen and paper sheets to a new employee time tracking sheet system. Here we review one of the best ways to reduce time theft, biometric face recognition.

In this Basecamp Basics video, Kimberly from Basecamp's Customer Success team walks through the Basecamp Home Screen. You'll learn how to add your company logo, pin your most important projects to the top, view projects in a list, and quickly jump between projects with a quick keyboard command.

Join Stephen Mann and Deepthi Nagarajan as they discuss all things ESM and how one can get started with implementing ESM in your business.

New to Basecamp? This Basecamp Basics video series will help get you up to speed quickly. In this overview video, Kimberly from Basecamp's Customer Success team walks through what topics will be covered in the five video Basecamp Basics series.

There are still clouds of #recession looming. When times get tough, the best thing we can do is ask ourselves what we are not doing well and improve. We conducted a #webinar on SaaS, Revenue & Recession to discuss tips and strategies to get over the bad economy and boost revenue. Our Co-Founder and CRO Swapnil Tripathi shared some tips on how SaaS software can help grow productivity and revenue. Check out this video to learn more.

The Zendesk Community sat down with experts from our Platform Team to cover the ins and outs of acting with a unified customer view on Zendesk. We reviewed the multitude of ways you can use a range of Zendesk capabilities to build a more complete customer view, plus how to take intelligent action on it. Attendees were treated to demos and actionable tips on using customer insight to deliver a faster and more personalized level of service.

Watch our Insights expert Taylor Grey give a walkthrough of the Insights product.

Michelle gives an overview of what a work week looked like during the cooldown.

As companies evolve to prepare business operations for the VUCA world, cybersecurity remains one of the top priorities. Traditional patching practices are proving to be inadequate for the rapidly expanding needs of businesses today. With more organizations adopting work-from-anywhere mode, patch management is more important than ever to secure employee and customer data. In this talk, Jagsir of SecPod sheds light on how an efficient and fast patch management lifecycle can enhance digital operations as well as improve end-user experience.