Watch this video from the 2019 Service Desk and IT Support Conference in London earlier this year to learn how Vivantio's unique business model unlocks the very best customer service possible.

In this video, product specialist Melissa provides an overview and demonstrates the functionality of creating custom forms and fields in Vivantio.

In this video, Melissa, one of our product specialists, will demonstrate how users can automate business processes using workflows in Vivantio.

Vivantio provides several ways to view tickets based upon technician preference and the type of customer service requests being fulfilled. Check out this video to learn more.

In this video, Patrick, one of our solutions consultants, demonstrates the multiple options for creating a ticket within the Vivantio platform: manually through the Vivantio platform, through email automation, or through a custom self-service portal.

Alan Shrimpton, IT Strategy Manager at a global car manufacturer, weighs in on his organization’s experience with The Vivantio Platform.

Join us for an Ask Me Anything (AMA) with our CTO Rodrigo Nascimento. Rodrigo will be answering your questions live and discussing current developments, product launches and much much more. Join us on the webinar channel at our open server.

Our new video featuring poker champion & scientific communicator Liv Boeree is now live! Learn how you can beat the odds when it comes to cybersecurity.

“Culture trumps strategy,” say most leadership coaches. “Culture eats strategy for lunch.” As a CX leader, you may agree, but do your support agents feel the same? Delivering a top-notch customer experience means support agents must be inspired by your company’s intended culture and get collaboration, empowerment, and meaning. In this session, Tiffany Apczynski, VP of Social Impact and Public Policy at Zendesk, explains how to break free from the call center of yesterday and shows you the three tactical things you can implement immediately. You’ll learn tips and tricks for creating a contact center culture for today and the future.

Making quick, confident, data-driven decisions is difficult—if not impossible–when your customer data is fragmented across different channels and tools. With Zendesk Explore, all your customer data is consolidated in easy-to-build dashboards and reporting. Zendesk's Andrew Forbes and Pinterest's Derrick Diaz show you how to better understand your customers, and measure and improve their entire experience. It’s a data-driven world, so let the data do the talking.