Teams | Collaboration | Customer Service | Project Management

Latest Videos

Google Workspace in Miro: Boost Your Productivity with THIS Integration

Unleash the full potential of Google Workspace within your Miro boards! This detailed tutorial guides you through integrating Google Docs, Google Calendar, and Google Sheets into Miro, creating a powerful, unified workspace. Whether you're just starting with Miro or looking to use it like a pro, this video is packed with tips and tricks to elevate your productivity and collaboration.

The Value of Service and Support #servicemanagement #customerexperience #support #b2b #saas #value

Explore how leading companies are leveraging service and support to fuel growth and customer loyalty. This short dives into the strategic value of exceptional customer experiences, backed by insights from Gartner and Forbes, highlighting the transformative power of positive reviews and customer advocacy. Discover why happy customers are the cornerstone of retention and how service excellence can become your business's new growth engine.

How the team creating Basecamp uses Basecamp | Basecamp Office Hours

In this Basecamp Office Hours session (recorded live on February 8, 2023), Kimberly, Ashley and Chase share how the team at 37signals uses Basecamp to manage their day-to-day work. During this one-hour session, the team shows how the company uses Basecamp can be set up for company Human Resource functions, recruiting, and onboarding new employees.

The 5 Financial Metrics Top Agencies Get Right w/ Ryan Watson

What’s one mistake you’ve made as an agency leader you’ll never forget? Several guests on this show have shared the same exact answer: “I wish I’d invested in my own financial literacy sooner!” But, what financial metrics should you focus on the most? Even if you answer that question—how do you (and your team) impact those financial metrics that matter most for your agency?

How to Asana: Post status updates

Have you been pinged for a status update? Before you fire up the spreadsheets and docs, here's how to do it in Asana. Keep your team in the loop with status updates on projects, portfolios, and goals in Asana. Check out this video to learn how to share status updates using real-time data, the latest highlights, and Asana Intelligence. Then see how your meetings can focus on actionable insights instead of long status readouts.

Jira Service Management & Slack

Jira Service Management offers a range of integrations with Slack to enhance communication, foster collaboration, and optimize issue resolution. This video presents a thorough overview of the integrations between Jira Service Management and Slack, including ChatOps for Incident Management, conversational ticketing via Chat, the capabilities of Jira Cloud, and the AI-driven Virtual Agent.

Build Visual Roadmaps with Craft.io's New Cover Image

Roadmaps are key for keeping everyone on your team headed in the same direction by communicating the strategic direction of your product. This is why we decided to take one step forward by introducing our new Cover Image Feature that empowers product managers and teams to create roadmaps that not only showcase their plans but also provide a visual and intuitive understanding of what's ahead. ABOUT CRAFT.IO.

Jira Service Management & Microsoft Teams

Jira Service Management offers a variety of integrations with Microsoft Teams to facilitate effective communication, improve collaboration, and streamline the process of resolving issues. This video provides a comprehensive overview of the integrations between Jira Service Management and Microsoft Teams, including ChatOps for Incident Management, conversational ticketing through Chat, and the functionality of Jira Cloud.