Teams | Collaboration | Customer Service | Project Management

Latest Videos

How Zendesk's customer experience software uses AI to deliver intelligent customer service

🤖 How Zendesk's customer experience software uses #AI to deliver intelligent customer service | Intelligent Customer Service by Zendesk 🛠 In this video, we reveal how Zendesk is leading the charge in leveraging AI across every layer of your support operations with intelligent customer service and team productivity tools.

Collaborate on design with Figma in Jira | The Developer's Edge | Atlassian

Modern software teams are multi-disciplinary, and design is integral to product development. However, there are often challenges during the handoff between developers and designers. It's hard for developers and designers to stay across each other's work, and things can be easily missed. We've partnered closely with Figma to create integrations that give better visibility into design work and notify when there are changes. This will help teams stay in sync and deliver work with fewer delays.

How This Agency Reduced Churn by 50% (with AI's Help) w/ Erik Huberman

Wanna know how a 200-person agency reduced churn by 50% from one year to the next? Even though Hawke Media is one of the most successful marketing agencies in the United States and they’ve scaled to hundreds of millions in annual revenue, their journey hasn’t been without bumps in the road. At the beginning of 2022, they saw client churn on the rise and their CEO, Erik Huberman, knew he had to adjust their strategy to address a new challenge.

Jira Work Management Monthly Minute: February 2024 | Atlassian

Get the latest Jira Work Management updates in our February Monthly Minute. Manage attachments, use forms on mobile, create issues more easily, and more. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place. Connect with Jira Work Management and Atlassian.

Jira Service Management & AI

Jira Service Management offers a variety of machine learning and artificial intelligence capabilities to help organizations drive their digital transformation and enhance productivity. This video provides a comprehensive overview of Jira Service Management Smarts and Atlassian Intelligence features, including predictive issue assignment and triage, natural language search, AI-powered virtual agent, and more.