Teams | Collaboration | Customer Service | Project Management

Latest Videos

Zendesk's AI customer service evolution with CEO Tom Eggemeier | Conversations With Zendesk podcast

🤩 On this episode, we’re joined by Tom Eggemeier, CEO of Zendesk. Tom shares his extensive insights into customer experience and the pivotal role of #AI in enhancing customer service. 😎 Want to join us at the hottest spot in #CX? Registration for Zendesk Relate 2024 is now open, and you can secure early bird pricing through December 22. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

The best client portal software for 2024 is right here

🤩 In this video, we reveal the top customer portal features for 2024 to help you find the best client portal software. We also show you how customer service portals can benefit your business and save costs. Why choose Zendesk? 😎 Zendesk provides a scalable, easy-to-use customer service software solution to help you build, manage, and customize your self service customer portal and implement it in no time.

Want to know 5 powerful ways AI boosts customer service efficiency?

In this video, we reveal the top ways teams can leverage #ArtificialIntelligence in customer service to improve customer satisfaction, boost efficiency, and lower costs. Why choose Zendesk #AI? Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Tough Conversations with CxOs: Radical Candor and Enterprise Agility at FedEx Part I | Atlassian

In this podcast episode, we hear from Ken Spangler, EVP – CIO Global Operations Technology at FedEx, where we discuss with radical candor driving a One FedEx Transformation with Enterprise Agility. Ken will share insights into how FedEx embraces enterprise agility and the value frameworks that enable it to drive innovation and adaptability within his organization.

Why You Need Stealth Mode in Employee Monitoring Software

Capture #employeeactivities with no tracking sign with #StealthMode from wAnywhere #monitoringtool. Know how #employeesbehave and what actions they do in #remotework. Analyze captured #data and #screenshots with #employeemonitoringsoftware to evaluate how teams perform and if they follow #compliance with #businesspolicy and #dataprivacy.

Transforming the Flawed Nature of HR Tech with William Tincup, President & Editor-at-Large

This episode features an interview with William Tincup, President and Editor-at-Large of RecruitingDaily.com. William is a writer, speaker, consultant, and investor at the intersection of HR and technology. In this episode, Amanda sits down with William to discuss the excessive amount of tech in HR, user satisfaction versus adoption, and why the ROI of tech is flawed. To stay in touch and learn more about Simpplr, please like this video and subscribe to our YouTube channel.

What's New in Asana | December 2023

Welcome to the December edition of What's New in Asana. First, automate your workflows more easily by adding a condition to your rules with conditions and branching. Use branching to allow the rule to run in different scenarios with different actions. Next, use a rule to automatically set a task's title and description. Finally, add a bundle directly to a project template so that every project created from that template will also include the workflow features in the bundle.

Jira Work Management Monthly Minute: December 2023 | Atlassian

Wrap up 2023 with Jira Work Management updates in our Monthly Minute. Add approvals to your tasks, import from tools like Trello and Asana, see the new mobile experience, and more. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place.