In this video, we'll be covering the benefits of the ServiceNow integration. We'll also go through the configuration process allowing you to follow along and quickly configure this integration. The integration will allow you to automatically create and resolve incidents based off of alarms triggered in Exoprise. With incidents being sent to ServiceNow, you can begin automatically assigning incidents to the correct teams based off of criteria or automatically escalating issues that have not been addressed yet.

Jeremy provides much useful insight into how companies can approach the adoption of #AI in a responsible way, while leveraging it to its fullest potential. We discuss: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

The team that makes Basecamp also uses Basecamp! Check out how a few people across the organization are using the latest Basecamp product update – Stacks on the Home Screen.

Automation in Jira is a powerful tool that reduces effort and human error, allowing your teams to get more done faster. In this 8-minute video, you’ll learn about the many helpful rule templates that come included in Jira, and how to build your own custom rules. Automation can help any size team become much more efficient. Remove menial tasks by creating rules using a host of different triggers, IF/THEN clauses, and actions. Let Jira handle the busy work, so your teams can focus on what they do best.

Individually we're great, but together we're so much better. Accomplish everything that's impossible alone with Atlassian's collaboration software like Jira, Confluence, and Trello.

Unleash the power of Answer Bot Analytics to discover hidden customer patterns and behaviors.

This video shows how a ticket is created inside TeamSupport from a live chat.

Learn how to turn on and start taking advantage of Zendesk’s Advanced bots capabilities. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

A longer look at the customization options for TeamSupport's chat button and chat box.

Know how wAnywhere #employeemonitoringsoftware helps #balanceworkload to boost #employeewellness at the workplace and encourage timely breaks to avoid burnout. Allow #remoteteams a flexible virtual environment with wAnywhere WaterCooler feature to #collaborate casually and reset #productivity.