Teams | Collaboration | Customer Service | Project Management

Learn how to fix the forwarding check failed error in Admin Center. This tutorial covers troubleshooting issues with Gmail Connector and external email forwarding.

2 ways to instantly boost team productivity: Workstatus …Oops, there is no Because ONE smart tool is all you need. Try it FREE – unlock team visibility, time tracking & productivity.

Discover how AI is transforming Agent Workspace in our latest Product Insights Exchange. On May 22, customers and Zendesk’s product team explored AI features like Agent Copilot through a live demo. We discussed feedback, previewed upcoming enhancements, and uncovered ways AI can boost agent workflows and support efficiency. A must-watch for anyone interested in the future of customer service powered by AI.

Dr. Kirstin Ferguson is a globally recognized leadership expert, ranked by Thinkers50 as one of the top 50 management thinkers in the world. With a career that began as an officer in the Royal Australian Air Force, Kirstin has gone on to become a CEO, board director, and acting chair and deputy chair of the Australian Broadcasting Corporation. Kirstin brings decades of leadership experience across a variety of sectors—public, private, military, and media—combined with deep academic expertise, including a PhD in leadership and culture.

Freshworks CIO Ashwin Balla shares his perspective on his ‘always-evolving’ strategic role. In a career that has spanned sales, marketing, and engineering, Ballal has put empathy at the center. By putting himself in users' shoes, he's able to identify and eliminate pain points that technically-minded CIOs might never notice.

Learn how to enable messaging and use bot builder to create AI agents in Zendesk.

In this video, we’ll walk you through the full setup process for integrating Craft.io with Salesforce. Whether you're a product manager or part of the customer success team, this guide will help you get up and running smoothly. Let’s dive in!

Miro AI takes your initial ideas and turns it into something real. Tweak it on the spot, add in new components or colors, and make it yours before sharing it with the team to get on the same page. Prototypes are now in Beta — have fun.

Welcome to the May edition of What's New in Asana. First, use AI to build intelligent no code rules within Asana. Next, create custom work schedules that reflect your team's actual working days. Finally, apply customized number formatting to formula custom fields to improve data clarity and consistency across projects.

Struggling to keep employee scheduling and time tracking under control? You're not the only one. In this video, we dive into 7 of the best employee scheduling and time tracking software for small businesses. We’ll break down key features, ideal use cases, and practical tips from the time tracking space to help you manage your team more efficiently and avoid common scheduling headaches. Whether you're in construction, retail, healthcare, or any growing business — this guide is designed to help you find the right tool for your workflow.