In this video, we will reveal our new announcements for the Zendesk Platform for Q3 of 2023. Highlights include hearing about all the new releases that provide agents with flexible, customizable tools that are both powerful and easy to use.

We teamed up with Marcel Petitpas – CEO and Co-Founder of Parakeeto and expert in agency performance optimization – to share valuable insights and practical strategies on how to accelerate growth and maximize profitability. In this video, you will:👉 Learn about the must-know metrics that top agencies track religiously.👉 Discover targets to aim for and industry benchmarks that separate the best from the rest.

Are you looking for ways to optimize your workday and maximize every minute? Look no further! In this video, we'll cover practical tips to help you maximize productive time and minimize idle time. We'll discuss creating a plan, delegating tasks, establishing routines, avoiding multitasking, and more. This information is essential for anyone who wants a productive day with minimal stress. Tune in now and get ready to be more effective than ever!

One of the most used and needed workflows throughout all organizations is the document review and approval workflow, where documents start out in a draft state and then they go through review and then final approval. Does your M-Files look different? - This video features the latest M-Files user interface (released in November 2022). Please note that the lessons in this video still apply. To upgrade to the new user interface, please consult your organization's M-Files Business admin to see about updating your M-Files application.

Unlock the power of effective teamwork with Miro, your team's go-to platform for product development. Put an end to siloed teamwork and welcome a single space for innovation and execution. Miro enhances your design sprints, planning sessions, diagramming process, and retrospectives by igniting creativity and aligning big teams to tackle complex problems. It's time to reduce frustration and supercharge collaboration.

In this video, we will reveal our new announcements for AI Powered Conversations for Q3 of 2023. Highlights include hearing about our new bot innovations and agent enhancements on Messaging.

This episode features an interview with Marla J. Albertie, Owner and Founder of Truth Speaks Group. In this episode, Amanda and Marla discuss why cultural fit is a myth, how to brag about yourself, and what we’re getting wrong about DE&I.

In this interview, Cody Barton, the founder of StartVirtual, discusses the growth and challenges his company has faced in providing virtual assistance services in the real estate industry. Despite the uncertain environment caused by the COVID-19 pandemic, StartVirtual decided to fast-track their launch in March 2020. Cody shares their journey from being a real estate business owner to creating a virtual assistant company, and how they expanded their services to insurance and bookkeeping.

Normally, views are created for personal use only. If you wish, you can define the view to be a common view visible to a desired user group. To define a common view, you need the document vault permission for managing the common document vault's common views. Does your M-Files look different? - This video features the latest M-Files user interface (released in November 2022). Please note that the lessons in this video still apply.

Here is a more in depth walkthrough of how to use the Teamsupport knowledge base and how to give your customers the ability to self-serve on our customer hub.