Teams | Collaboration | Customer Service | Project Management

Latest Videos

Troubleshooting Salesforce with Exoprise

In this tutorial video, we'll be walking you through troubleshooting end user experience issues with Salesforce utilizing Exoprise CloudReady Synthetics and Service Watch. With how Important salesforce is to organizations using it, it is critical to ensure its uptime and availability. Salesforce issues are extremely costly due to potential revenue loss, the cost of downtime for both customers and internal users, customer dissatisfaction, and many other impacts.

Get that "We did it!" feeling with Basecamp

Small businesses are our favorite businesses. Small is not less than. It’s greater than. It’s faster than. It’s friendlier than. It’s better than. You don’t get to lose money like they do. Instead, you have to make it work. That means doing the great work that small organizations must do to survive, thrive, and stand out. Basecamp can absolutely help you with that. Our business is better because it runs on Basecamp, and we’re confident yours can be too.

Untapped Potential in BPO Influencer and Affiliate Marketing

Liam Martin engages with Cody Barton, the founder of StartVirtual, a company specializing in virtual assistance services within the real estate industry. They explore StartVirtual's innovative strategy, utilizing influencers and affiliate marketing to bolster their growth. By implementing a performance-based model, influencers and affiliates are incentivized through rewards for referring customers who turn into paying clients. Furthermore, Start Virtual facilitates their promotion efforts by providing them with essential support and resources.

Q3 '23 What's New: Trust and Security Updates at Zendesk

In this video, we reveal our new announcements for trust and security for Q3 of 2023. Highlights include our continued commitment to reducing security risks and improving organizational efficiency with features like expanding two-factor authentication and granting more advanced permissions to streamline operations.

Client Education and Virtual Assistance in the BPO Industry

In a detailed conversation with Liam Martin, Cody Barton, the co-founder of StartVirtual, delves into the vital necessity for enhanced client education within the BPO industry, specifically focusing on the real estate sector. Barton emphasizes how effective training and establishing clear success goals can significantly boost client satisfaction and results. StartVirtual, a company dedicated to offering virtual assistance services in the real estate field, is leading the charge in this innovative approach.