Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Project Management, Methodologies, Productivity and Tools.

Executive Dashboard Examples For Professional Services

Dashboards are powerful tools that help professional services firms track performance, manage resources, and make smarter decisions. By bringing all key metrics into one place, these dashboards give real-time updates on operations, finances, and client projects. Here are two examples of exectuive dashboards tailored for CEOs/COOs and CFOs.

16 Best Daily Planner Apps for Improved Productivity in 2025

I used to start my mornings with the best intentions. But by the time afternoon rolled around, my to-do list had somehow doubled instead of shrinking. Missed deadlines, overlapping tasks, and that nagging feeling that something important had slipped through the cracks — it was exhausting. That’s when I discovered some powerful daily planner apps. These apps are super helpful and keep me organized by scheduling tasks, deadlines, and reminders in one place. Here’s the exciting part!

Create and Manage Unscheduled Tasks and Projects in OneDesk

In the world of Project Management, not every Task or Project fits neatly into a pre-planned timeline. Sometimes, Projects arise unexpectedly or need to be handled on the fly. And if you’re using Projects to organize your Helpdesk (which we recommend), you might not have a need for scheduling in the first place as you respond to requests in real time.

5 steps to effective client reporting that keeps clients happy

Clear communication and effective client reporting are powerful ways to keep clients updated, build trust, strengthen client relations, and show the value you bring to the table. By sharing client reports, you keep clients informed and confident in your work, which leads to better partnerships and lasting success. In this post, we explain client reporting, share the key elements every report should have, and show you how effective reporting can set you apart from the competition. Let’s get started.

Hushed hybrid: The silent rebellion shaping workplaces in 2024

Have you heard about the silent rebellion reshaping workplaces in 2024? It’s called a hushed hybrid, a subtle but powerful movement in which employees and managers silently resist strict office mandates to prioritize flexibility and productivity. Think of it like a basketball team running an unexpected play—not part of the original plan, but something that works better at the moment.

Running your agency like clockwork with Jinny Mitchell-Kent

How do you create a highly efficient agency without losing flexibility or quality? In this episode, Harv Nagra sits down with Jinny Mitchell-Kent, Joint Managing Director at Great State. With nearly 20 years of experience at agencies big and small—including global powerhouse AKQA—Jinny shares how she’s applying lessons from her big-agency days to a 100-person team. Here’s what you’ll hear: If you want to learn how to streamline your operations and scale smarter, this episode is packed with insights you can put to work right away. Give it a listen!

How to Create a Productive Morning Routine to Start Your Day Right

Your morning routine sets the tone for your entire day. Whether you’re juggling a demanding job, pursuing personal goals, or simply striving to be more organized, the way you start your morning can have a ripple effect on your productivity, energy, and mood. Crafting a structured and purposeful morning routine is not about rigid schedules; it’s about creating a framework that supports your best self.

Burnout symptoms: Signs of burnout and how to avoid it

Burnout happens when the stress or pressure from work reaches a tipping point—it either becomes too much or goes on for too long. While burnout is surprisingly common (71% of knowledge workers experienced burnout at least once in 2020), you’re empowered as a manager to prevent and reverse it within your team. Read on to learn about the signs of burnout, what causes it, and most importantly—how to prevent it. As a team lead, the last thing you want is for a team member to feel burnt out.

GDPR Requirements for Employee Monitoring: A Comprehensive Guide

With the increasing adoption of employee monitoring tools in workplaces, organizations in the European Union (EU) must navigate the General Data Protection Regulation (GDPR) to ensure compliance. Employee monitoring can provide valuable insights into productivity and security, but it also raises significant privacy concerns. GDPR establishes clear rules to balance organizational needs with employee privacy rights.