Mallol Arquitectos, founded four decades ago, is the biggest architecture firm in Panama and Central America. The company and its 140 talented employees are well known for their professional tradition, experience in projects at any scale, and culture of innovation.
Cross Media, based in the Netherlands, started as an advertising sales company for healthcare publishers in 2008. Over the years, they have grown into a full-service marketing agency with 35 employees, specializing in B2B communication in healthcare, financial, legal, education, and government sectors.
Beyond the Chaos helps small professional services businesses owners (up to 25 employees) simplify their operations and manage projects to help them grow their business and get their lives back. The business operates much like an in-house chief operating officer but scaled down to small business needs. Beyond the Chaos, a Teamwork Partner, has implemented Teamwork within small businesses for several years because they can rely on the thorough product to be the perfect space for its customers.
When bringing an entire organization onto a singular helpdesk software, it can be difficult meeting the needs of all the different departments while also creating a setup that works for everyone. Especially when departments operate mostly separately from each other, but do need to work together sometimes, it raises concerns about permissions and workflows.
For growing SaaS companies, having the right tools in place that allow the business to scale is critical. No one knows this better than Kelvin Ong, Strategy and Organizations Specialist at Typeform. Typeform is a global SaaS company that sets the gold standard in online interactions for forms, quizzes, surveys, and more, and has been growing swiftly to meet rising customer demand. In fact, Typeform doubled its headcount over the last year.
One person can’t be responsible for accomplishing a company-wide initiative. Whether it is engaging in a more customer-centric motion, following a policy on inclusion, or participating in feedback on a new platform, it must be a top-to-bottom motion. The same holds true for redefining the intranet and the role of the intranet community manager for your company’s internal communications. Most might say this is a job for the communications team or community managers.
