Teams | Collaboration | Customer Service | Project Management

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What Is Insurance Business Process Outsourcing? Role, Pros, Cons And More

The insurance BPO market is one of the more established offerings in the BPO market. Insurance businesses are progressively adopting Insurance BPO. This is because it increases their value proposition and growth, reduces cost pressure, responds to changing consumer behavior needs, and efficiently handles operational problems. According to reports, the Insurance Business Process Outsourcing (BPO) Market is projected to reach USD 10.2 Billion by 2028, growing at a CAGR of 4.20% between 2021 and 2028.

16 Best To-Do List Apps to Stay on Track in 2024

To-do list apps can help you create personal to-do lists or manage tasks for your team. Creating manual, paper task lists is no longer sufficient. Numerous free digital to-do list apps are available online, so you don’t need to continue with outdated lists. But how can you find the best to-do list app that meets your requirements? We have curated a list of 16 free and paid to-do list apps to get you started.

How to: Optimize your Zendesk in 2024 | Customer success resources

✅ This video will serve as an introduction to our series on optimizing your Zendesk, give you the ultimate optimization checklist, and help point you in the right direction! ⏳ Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

How to: Avoid common Zendesk mistakes in 2024 | Customer success resources

✅ This video discusses some of the common mistakes Zendesk users make when it comes to routine maintenance and how to repair them. ⏳ Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

How to create a TV dashboard for monday.com

For many years now, monday.com has been a much-loved task management tool. Monday.com makes it easy to organize your team’s workflow, and stay on top of your deadlines. It also has some excellent dashboard tools you can use to track your teams progress and pull out different metrics and KPIs. However, if you’ve ever tried to display your monday.com dashboards on an office wallboard, you’ll know that these dashboards aren’t built with permanent TV display in mind.

Don't let your digital tools sabotage the employee experience

This article was originally published on Reworked. Great companies don’t just value the employee experience (EX) — they’re fanatical about it. In the past, this obsession translated into office spaces that resembled adult playgrounds, boasting features like climbing walls and bean bags, baristas serving up artisanal lattes and serene meditation spaces for decompression.

Protecting Your Online Store: Important eCommerce Security and Privacy Measures for 2024

Online stores have become the latest buzzword, especially after the COVID-19 pandemic. Today, we see many online stores across the web, which has led to an alarming rate of cyber-attacks. According to a recent report, most of the grievances received in 2022 were personal data breaches, phishing, and non-payment/non-delivery. This statistic shows the importance of eCommerce security and privacy in modern-day businesses. Hence, it becomes crucial for modern-day entrepreneurs to protect their online stores.

New & noteworthy Miroverse templates: March 2024

For some, March is known for its madness — for the Miroverse community, March has been a month full of innovation and creativity. Featuring everything from productivity powerhouses to mood-boosting marvels, this roundup is your ticket to exploring the best templates of the month. Let’s show these creators some love for their brilliant contributions to Miroverse in March! 💛