Teams | Collaboration | Customer Service | Project Management

%term

Salesforce Brings Slack AI to All Paid Customers, Adds Recap to Deliver Daily Morning Digests

Slack strengthens its AI-powered platform as it continues rolling out native generative AI capabilities to users, including enhanced search, channel and thread summaries, and a new recap feature. Customers like Wayfair, Beyond Better Foods, and more depend on Slack AI to stay ahead of the workday and better surface and prioritise information.

Zendesk Relate 2024 keynote highlights: AI, CX, WFM, QA, and more

👉 Zendesk Relate 2024 keynote highlights ⚡️ Join CEO Tom Eggemeier, Senior Vice President of Solutions and Product Marketing Lisa Kant, and Senior Vice President of Product Management Paxton Cooper as they announce the launch of autonomous AI agents, workflow automation, agent copilot, Workforce Management and Quality Assurance capabilities — all powered by Zendesk AI.

How Prudential Accelerates Agile Processes and Builds Trust with Miro

Discover how Prudential utilizes Miro to foster innovation and collaboration. With remote and hybrid work environments, Miro has become essential for seamless teamwork and design processes. Agile teams at Prudential leverage Miro for PI planning, retrospectives, and other agile events, promoting transparency and collaboration. By replacing traditional in-person retrospectives with Miro's dynamic interface, Prudential enhances visibility and trust within teams. The recent integration of Jira and Miro streamlines workflows, reducing overhead time and increasing employee satisfaction.

Understanding dependencies in project management

A project dependency is a task that relies on the completion of a different task. This article breaks down key terms associated with dependencies and the different kinds of dependencies you may see in project management. Much like a relay race, projects are often completed by passing tasks from one team member to the next. Unlike a relay race, some project tasks require other tasks to move forward before they can be started. This relationship between tasks is known as a dependency.

10 essential factors for boosting employee retention

Keeping employees happy and productive is essential to the success of the office. It’s important to create an atmosphere where employees feel appreciated and inspired to stick around, not merely to cut down on turnover expenses. This blog post explores ten key factors that affect employee retention, such as possibilities for professional advancement, competitive pay, extensive benefits, and flexible work schedules.

Top 10 Time Tracking Apps in 2024

Are you searching for the top time tracking apps in 2024? Do you want applications to monitor your employees in real-time to increase efficiency and productivity? Then this blog is for you. Today, we will discuss insights into the leading Time tracking apps for employee monitoring, which provide the most useful features and are recommended in 2024.

How Asana uses work management for organizational planning

Rita Khayat is an expert at managing complex, company-wide programs. As Asana’s Head of PMO for Strategy and Operations, Khayat is responsible for keeping business-critical goals on track. She does this with clear processes, 20+ years of experience, and a knack for using Asana to its full potential. Khayat’s team is responsible for four main business areas within the CIO org: Together, these responsibilities span many different teams and require a high level of cross-functional coordination.

How Asana uses work management to optimize resource planning

Initiatives can’t succeed without the right resources. Nobody knows this better than Rita Khayat, Asana’s Head of PMO for Strategy and Operations. Khayat is responsible for keeping business-critical goals on track—which she does by allocating the right resources, at the right time, to the most important work. Khayat’s team is responsible for four main business areas within the CIO org: Resource management is essential for each of these areas.